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Member ratings & reviews for
HP OJ PRO 8715 PRINTER
4.3 out of 5 stars
stars132 ratings100 reviews
  1. 5 stars69% (91)
  2. 4 stars15% (20)
  3. 3 stars4% (5)
  4. 2 stars3% (4)
  5. 1 star9% (12)

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Showing 31-40 of 100 reviews
Sep 2, 2016
Larry
1 out of 5 stars review

Very poor software

I bought this printer about a month ago. I've tried repeatedly to set it up. HP puts a CD in the box, but doesn't put software/drivers on the CD. They give you a web link to go get software. For me, this was the first problem. There is no internet in the office where this printer was to be used. But even after I got the software, called "Easy Setup," it could not find software for the printer. I had several chats by phone with someone at tech support, and tried posting in web forums. As of today, I've exhausted all options and I'm taking this piece of garbage back to the store. HP customer since 1989. NOT happy with the "new and improved" methods.

Helpful?45A15T2HBY5G88989412595
Feb 19, 2018
David
1 out of 5 stars review

Labels will not align properly. Duplex right...

First I will say that I work in eCommerce and normally wouldn't write a negative review unless I really believed that the product should be avoided. We bought this printer to replace our OfficeJet 8600 which was a pretty good printer. However, it died. So we bought this thinking it was comparable, but no way. This thing is total junk. The not so bad, but annoying. When I was shopping for this I was looking for one that would duplex print. Everything I could find said this one does, but how it works is that you print all your side As then put the paper back in the tray and print side B... How is that duplex you might ask? Well, the printing app asks you to reinsert the paper so that you can now print side B... Really, that is NOT duplex printing. Now for the part that makes me want want to throw it out the window. Printing labels, it cannot keep the print aligned with the labels. As the printing goes down the page it just gets further and further off. At the bottom it doesn't print the last part of the text. I spoke with HP on this issue and they were able to get it somewhat usable, but they still are way out of alignment. If you just want to print paper with no duplexing then you will probably be okay. However, if you need to print anything that requires alignment with a template. You need to get something else. HP totally screwed up on this one and I think they know it. After my call with them I received numerous followup phone calls and emails. If you google this issue you will see what I mean. There are lots of people having the same issue with labels and no resolution is available. Skip this printer.

Helpful?45A15T2HBY5G88989412595
Sep 6, 2017
Nuffer
1 out of 5 stars review

Drove Us Nuts!!!

We bought this on our last trip to Sam's. It was a good price, and since we had previous excellent experience with an HP printer, we decided to get it. Well, we tried for hours and hours to set this printer up with my laptop, but no luck at all. We followed the directions and got the pin codes, but they did not work at all. Bringing this back for a full refund. Very disappointed in HP.

Helpful?45A15T2HBY5G88989412595
Jan 27, 2018
LBS
1 out of 5 stars review

Ink cost too high.

I purchased this printer in the fall, and although it has fantastic features, and it makes excellent copies, it has one significant flaw. I ran out of yellow ink last week, and when I went to purchase new cartridges, I found that the new cartridges, even with a discount, cost more than what I originally paid for the printer with cartridges. I just couldn't justify spending this much money on ink cartridges, so I went out yesterday and purchased an Epson Eco Tank printer for more money up-front, but the ink is far, far less in price. Unfortunately, I will be taking a nearly new printer to our local recycling center this week. Please check the ink prices before you purchase this printer!

Helpful?45A15T2HBY5G88989412595
Apr 17, 2018
PFal
2 out of 5 stars review

Ink is expensive and broke in less than a year

I bought this in June of 2017 and it worked great when I first got it. However, just a couple weeks ago it ran out of ink (even though I barely printed anything) and required more ink to continue printing. I replaced the ink with several different cartridges and none of them worked. Went through troubleshooting process from HP with 10 different steps and still didn't work. Some useful pieces of information that I've learned from this printer: 1) The cartridges that come with the printer are starter cartridges and only come with a little bit of ink 2) Refills cost about as much as the printer, over $90 3) Laserjets are apparently less faulty 4) HP will tell you the warranty for this printer expired in March of 2017 regardless of when you bought it. 5) HP will charge you $59.99 if you want to JUST TALK to someone to help you troubleshoot the issues. Luckily, Sams let me exchange it for a new printer. I went with the Epson Expression ET-2750. It has great reviews and prints 14,000 pages out of the box. Also, refills for it are only $40 for all colors and black ink.

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Aug 6, 2018
HP fan
5 out of 5 stars review

Verified Purchase

HP OfficeJet Pro 8715 All-in-One Printer

I am very pleased with the product. I tried another brand but always go back to HP

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Aug 2, 2018
Bob
5 out of 5 stars review

Verified Purchase

Great printer

I have used it for a month and it works great. Double sided scanning & printing

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Mar 21, 2018
Shazz
5 out of 5 stars review

Verified Purchase

Great Product!

Bought this printer for my brother because I have purchased this same All-in-One Printer in the past for myself. Works great.

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Jan 19, 2019
francovinnie
5 out of 5 stars review

Verified Purchase

Fast

Bought this couple months ago I use it at home this printer prints so fast it's amazing, never had a printer that puts em out so fast

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Jan 5, 2018
David
5 out of 5 stars review

Verified Purchase

Does Great Job

This printer does everything I had hoped for. I am especially pleased that it can scan multiple pages.

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