Hi Cindy, thanks for your feedback. If you haven&#39;t already, we recommending check out our Support website: https://support.roku.com/article/360053315094.<br /><br />This helpful article features is tailored to the Roku Express and answers to our most commonly asked questions, offers tips to watch your favorite content, and more.<br /><br />We hope that this helps!<br />Roku Customer Advocate