Good Morning Mal. Our apologies for this occurrence. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help. Also, good news! We are working diligently to bring back the MM Fragrance Free Wipes.We are working through some supply issues and it may take at least three or four months before we are able to get these back in clubs.  Please know we are working hard to get them available to you as soon as possible.

Hi Ash, thank you for your recent feedback and loyalty to Member's Mark over the years.  Recently we have undergone a formula change to a gentler natural wipe by using botanicals like green tea, cucumber and other natural fruit extract, while removing synthetic fragrances and ingredients, such as phenoxyethanol, which may be why you noticed a slightly different smell. However product quality and your loyalty is very important to us, please give us a call at 1-888-301-0332 as we would like to gather more information about your experience.

Good Morning. Thank you for your feedback. We are sad to hear about your most recent experience as our new wipe formula is designed to be more gentle on the baby's skin. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.

Good Morning, Hello and thank you for reaching out to provide feedback regarding your recent experience using our baby wipes. We're so sorry to hear that your experience was negative, and would love to discuss your concerns in detail. We take this and all feedback very seriously, and treat every Member interaction that is anything short of excellent as an opportunity to improve. Please reach out at 888-301-0332 - we look forward to hearing from you!

Good Morning.. Thank you for taking the time to provide feedback regarding your recent experience while using the Members Mark Baby Wipes. Providing consumers with a high quality product is very important to us and we take this and all feedback very seriously, and treat every Member interaction that is anything short of excellent as an opportunity to improve. Our Member’s Mark baby wipes have recently undergone a formula change, in an effort to include more natural ingredients. However, the thickness of the wipe has not changed so, if you still have any remaining wipes, we would like to obtain some for review. Please reach out at 888-301-0332 - we look forward to hearing from you!

Good Morning. We recently we have moved to an improved formula without phenoxyethanol or synthetic fragrances, to provide a more natural, gentle wipe. If you can please give us a call at 888-301-0332 we would like to hear more about this experience and help - we look forward to hearing from you!

Good Morning Malinda! We apologize for your disappointment with the Scented wipes and appreciate your feedback. We are working diligently to bring back the MM Fragrance Free Wipes. (We love them – and are happy you do too!) We are working through some supply issues and it may take at least three or four months before we are able to get these back in clubs. Please know we are working hard to get them available to you as soon as possible. Thank you again!

Good Morning! We are so sorry that you had this experience. We did recently make changes to the Green Tea & Cucumber wipes formula and scent to help make the wipe more gentle for baby. If you have a moment, please feel free to call us at 888-301-0332 as we’d like to obtain any remaining samples and more details about the product.