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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars
6,194 ratings2,544 reviews
  1. 5 stars81% (5,012)
  2. 4 stars8% (516)
  3. 3 stars3% (201)
  4. 2 stars2% (114)
  5. 1 star6% (351)

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Showing 31-40 of 2,544 reviews
Jul 18, 2026
Connie Taylor
3 out of 5 stars review

Cups are defective

I have used these cups for years and love them. This last batch is defective. The seam inside the cup thins out as soon as coffee drips in it. This has NEVER happened before. Surely others are having a issue too. . I order in 176 per package.

Review from dixie.com
Helpful?16YR4Q7HH59L7873198577
reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4920488

Sep 12, 2025
Maruk
5 out of 5 stars review

Verified Purchase

I love these. I wanted to buy more but the coupon is now gone. Could you please issue the coupon to me so I can buy 4 more boxes. I truly appreciate it. Thank you

Review from walmart.com
Helpful?16YR4Q7HH59L7873198577
Apr 9, 2026
KayteJ
4 out of 5 stars review

Great On The Go Cup

[This review was collected as part of a promotion.] Great for on the go when you need a cup you can toss and can’t clean. I love that it doesn’t have polystyrene foam, but it isn’t as insulated as I would have liked. It does burn your hand if held for too long. The lid pops on. It did take a little bit of finagling but it worked. I love that it’s a large size cup too so it’s perfect for roadtrips or when I know I’m going to be on the go at work and need extra coffee. Very lightweight. Highly recommend.

Review from dixie.com
Helpful?16YR4Q7HH59L7873198577
May 10, 2026
sjackson15
1 out of 5 stars review

Cracked lids

Recently purchased these to-go cups for my morning coffee or tea. Unfortunately all of the lids in the pack had a crack/tear on the side of the lid where you would put it on the cup and it would not seal to fit. Not ideal for hot products as the liquid will dump directly out of the cup as the lid does not fit with it being cracked open. Disappointed in the product and waste of money.

Review from dixie.com
Helpful?16YR4Q7HH59L7873198577
reply from Consumer Engagement

Thank you for reaching out to us. We are sorry that our product didn’t meet your expectations. Your feedback has been shared with both our quality and marketing team. We appreciate your thoughts and concerns regarding our products. Your reference number is C-4830629.

May 27, 2026
Cherie
4 out of 5 stars review

I love the cups, especially for busy on the go days. They make great travel cups. i actually cleaned out the plastic tumbler cupboard and started using the 20 oz disposable cups. it was so much easier and cleaner. UNTIL... I was very disappointed that the last bag of 20 oz cups had no lids.

Helpful?16YR4Q7HH59L7873198577
May 25, 2026
Linda
5 out of 5 stars review

Verified Purchase

Keep the coffee hot!

Have used then for years!

Helpful?16YR4Q7HH59L7873198577
Apr 16, 2026
Lisa
5 out of 5 stars review

Verified Purchase

Dixie to go

Great option for the office

Helpful?16YR4Q7HH59L7873198577
Apr 27, 2026
Chancelin
5 out of 5 stars review

Verified Purchase

I liked it but I returned because lips were not the exact size.

Review from walmart.com
Helpful?16YR4Q7HH59L7873198577
Sep 20, 2021
Morning Joe
4 out of 5 stars review

Verified Purchase

Just a cup

Perfect 16 once cup. This is my everyday choice now. I’m through with conventional cups. I want to make it and leave. These cups are strong and can take the wear and tear of the morning rush-hour on early morning job.

Helpful?16YR4Q7HH59L7873198577
Jan 24, 2026
Steven
1 out of 5 stars review

Leaky cups, cracking lids

We have always loved these cups, but we bought some recently and the cups one out of four leak at the bottom and one out of four tops crack on the edge. I don’t know what’s going on with Dixie, but their quality sure has went down.

Helpful?16YR4Q7HH59L7873198577
reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We are truly sorry to hear that your product experience did not meet your expectations. Your feedback is important to us, and we would like to speak with you directly to understand the issue better. Please call us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4701268. Thank you.