Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Dixie to go Insulated Paper Cups, Choose Size and Count for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars
6,200 ratings2,547 reviews
  1. 5 stars81% (5,016)
  2. 4 stars8% (516)
  3. 3 stars3% (201)
  4. 2 stars2% (115)
  5. 1 star6% (352)

Member photos

  • +22 images
Sort by |
Showing 81-90 of 2,547 reviews
Sep 17, 2019
Reviewer name: orl1ddh
1 out of 5 stars
1 out of 5 stars review

Size changed

I also have a problem with the change in size of the 20 ounce cups. I now have hundreds of lids that will not fit the new size. The new ones are slightly taller and skinnier but they both say 20 ounces.

Helpful?16YR4Q7HH59L7873188067
Jan 10, 2024
Reviewer name: Regular customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Long time customer

I ordered 12 ounce cups and you substituted 8 ounce cups in place of my order. You sent me a two year supply of the wrong size and charged me over $50.00 for them. I am giving serious thought to dropping our membership because of this issue.

Helpful?16YR4Q7HH59L7873188067
Oct 24, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

CUPS WITH NO LIDS!!! WHY!!!

I LIKED THE CUPS. HOWEVER, THERE WERE NO LIDS. I SENT SEVERAL MESSAGES AND DIDN'T RECEIVE ANY ANSWERS. I AM AN AIRBNB HOST AND USE THESE CUPS (WITH LIDS) FOR MY GUESTS. NOW I HAVE ALL OF THESE CUPS AND NO LIDS!! GALE

Helpful?16YR4Q7HH59L7873188067
May 13, 2026
Reviewer name: MelissaB
5 out of 5 stars
5 out of 5 stars review

Good product

[This review was collected as part of a promotion.] Well made cups and lids that snap together easily. Hot chocolate and coffee both did well in these cups! The size is also great-a nice medium size.

Review from dixie.com
Helpful?16YR4Q7HH59L7873188067
Mar 30, 2026
Reviewer name: Bob4004
1 out of 5 stars
1 out of 5 stars review

Quality Control

Recently after Purchasing a pack of Cups-To-Go the bottom of some of the cups were not sealed properly and they leaked. Some of the cups had additional cup material on the bottom underneath. This happen two weeks later when we purchase them again.

Review from dixie.com
Helpful?16YR4Q7HH59L7873188067
reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4784190

Dec 25, 2024
Reviewer name: No lids
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No lids with cups

No lids included, lids were not even on the display. I have never bought cups that the lids weren’t included. We live an hour away, not a happy surprise.

Helpful?16YR4Q7HH59L7873188067
reply from Dixie

Hello, this is the customer response team with Georgia-Pacific. The lids are sold separate. Lids for the 12 oz, 16 oz and 20 oz Dixie Perfectouch cups are the Dixie Sip-Through Dome Hot Cup Lids, Black 12-20 oz., 500 ct. - By Dixie, Item # 990333049 - Model # 9542DSBL500. Thank you.

Sep 12, 2022
Reviewer name: Karen H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good coffee cups

These are good cups for hot beverages. You don't need a sleeve to protect your hand from the hot coffee. I don't like using foam but need something that is reasonably priced.

Helpful?16YR4Q7HH59L7873188067
Feb 19, 2026
Reviewer name: Customer10
1 out of 5 stars
1 out of 5 stars review

Disappointed

I buy these often for my morning commute, unfortunately for 3 days in a row now my cup has done this at the seam of it and starts dripping coffee at the bottom. The cup becomes weak in certain areas and makes it hard to hold.

Review from dixie.com
Helpful?16YR4Q7HH59L7873188067
reply from Consumer Engagement

We are sorry to hear about your experience with our Dixie Cup product! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4729834.

Jan 15, 2023
Reviewer name: Dr Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Protects your hand!!

So grateful you stock these cups in this size. Very hard to find, but you always come through. They keep the drink hit it cold but protect your hand. Great cups!

Helpful?16YR4Q7HH59L7873188067
Aug 14, 2018
Reviewer name: AJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great cups

These cups are well designed, nicely insulated, easy to grip, and are comfortable to hold, even when wet. The lids attach securely and alleviate concerns of spills from hot beverages. They are also available at a great price.

Helpful?16YR4Q7HH59L7873188067