The latch broke off of one of our boxes and I was so sad, but I reached out to customer service and they’re sending a replacement. I really like these boxes, so I’m grateful customer service was so responsive and helpful. They are high quality and have worked so well for school lunches. I’ll definitely be buying from them in the future once we need a bigger size.

Our bentgo insulated lunch bag has been amazing at keeping everything at the desired temperature, drink cold and has been extremely easy for my little guy to use. The lunch bag is easy to wipe down making it look new and holds his bentgo 5 compartment lunch box with extra space for a drink inside so it stays cool.

I my 5 kids begged me for what seemed to be the hot item at school this year. So i initially i said no, bc of pricing x5. But after i purchased it was 100 worth it! Keeps my kids foods organized, and adds diversity. Also allows for more healthy eating, and less packaged items. We love the small hole in the middle to add ranch dressing for veggies, or peanut butter for apples. Keeps hot lunches warm, and cold ones cold. Also holds everything in its 5 containers perfectly. Lots of fun styles and colors to give each kid their own personality. Highly recommend.

This bag is sturdy and well made. However, the sizing is frustrating for me as most camps/schools ask to pack a snack and a lunch and this bag won’t fit both the lunch box and the snack box. If all I wanted to pack is the lunch box, it’s too big/too much bag for that alone. This would work if you’re packing the lunch box with other small stuff around it but that’s not what I need it for.

My 3 year old loves this Lunch box and bring it to daycare every day and it has been amazing as there was no leakage. I also love it as it has really great portion sizes and easy to clean. I have always been handwashing the lunchbox but I decided a couple of weeks ago just to put it in dishwasher as the instruction said it's safe to put it in the dishwasher. However, after going through the dishwasher cycle, a strong detergent smell would stick to the lunch box and would not go away even though I soaked it in vinegar or Baking soda. I contacted the Customer service for some advice and they were immediately super helpful and replaced the box with a new one with no trouble at all. Amazing customer service!!!

My son really like his lunch box as it has lots of section. Over the school year, part of the rubber became black in one section and wouldn't come out. I reached out to the customer service support team and the representative was supportive in helping to get a new lunch box out to me. The process was very smooth and I am very appreciative to the representative.

My shark obsessed daughter loves her bentgo kids box so so much! Making it so sad when it broke this week. We have had it less than a year and y’all the customer service of this company is absolutely amazing! I had a response to my issue in less than 24 hours and they are holding up their end with a replacement under the 2 year warranty. Highly highly recommend!

I purchased two lunchboxes for my grandchildren, and we all love them. We were especially pleased that the no leakage guarantee is valid. The children commented that the cookies remained crisp because the juice from their fruit did not leak. Thank you, Bentgo!

These are our favourite lunch boxes. They are a good size to hold everything (even for my 8 year old). Features that make them better than others we have tried are 1. The rubber around the edge prevents any slipping and falling while opening 2. The removable tray allows easier cleaning and we purchased an extra insert which is nice to have 3. Their warranty is excellent and if you register your product they provide and extra year on the already 2year warranty! We have owned bentgo for 9years and we love them

My daughter has been using her Bentgo lunch box for 5 months now and she LOVES it. She’s in pre-k and recess is a class. She accidentally dropped her Bentgo box and was upset when her Bentgo tray cracked. I contacted Bentgo and explain to them my situation, and there were generous enough to just replace the tray. I love that I can put a pb&j in one compartment and strawberry’s in another and they won’t leak into each other compartments! AWESOME lunch box!