Love the product, just not happy on how long it took to get it delivered. Wished there would have been a better communication about my order. Showed "labeled created" for a week... Otherwise, my nieces are really happy with their lunch box and matching lunch bag.

The bag is beautiful but is quite large. We didn't realize just how big it was and it fills up our son's backpack. He, however, loves the bag and thinks it's the best--so that's all that matters. He's happy and loves all of the compartments and ways to hold it.

The quality an functionality is great. I love the versatility of the carrying function. It's easy for my 5 year old to carry. The only reason I didn't give it all the stars is because it doesn't easily fit the smaller bentgo snack box along with the larger one that matches this set that I usually pack in there. But I understand everyone uses it differently, everything still fits in there snugly but it works.

5 star for the product itself, 1 star for customer service. This is my 3rd bentgo box and prefer it over other brands because of its durability. I’ve never had an issue shipping before (ordered from Amazon), but this time I ordered through the company itself. It said my box was delivered (via the tracking #), but it wasn’t. So I tried to submit a claim with UPS and the tracking link said I had to go through USPS, so I tried to submit a claim there and they said I had to go through UPS. I finally got through to UPS and they said a manager would be calling me (they never did). In the meantime, I emailed bentgo, not once, not twice, but 3x as I needed this for my daughter’s school lunch since school was about to start. I also reached out to Bentgo via Facebook messenger and it took almost a week for Bentgo to respond to either email or message. In the end, UPS figured it out and got it to me 2 days later, but the delay in response was really disappointing and as a consumer, I feel I went above and beyond to get my purchase to me, but it took forever for the company to even reach out. I didn’t even bother responding to the email once they finally responded. So, I’ll most likely continue using the product, but I’ll never order through Bentgo again.

I've actually purchased this bag 3 times. My kids love the printed ones. It fits everything your child needs. It has a net on the side for a drink. The inside fits different bentgo lunchbox containers. Which makes it good for your little kids and big kids. It also has a net inside with a zipper. I usually keep my daughters napkins, hand wipes, sometimes her utensil case and money for ice cream.

The lunch bag is nicely constructed but not exactly what I expected. An older Bentgo had special pouches to hold the 2 cold packs. This one has zippered pockets but they are not as well insulated so they can get wet from the cold packs. I do like the Dino design and the handle and carrying straps.

This box is so cute and does a lovely job of both portion control and helping me to think through the different nutritional categories I need to pack for myself. It also fits perfectly into the front zip of my favorite Cotopaxi backpack; added bonus!

These are absolutely great! My daughters have had theirs for 2 years and finally broke so I purchased these mermaid ones. I like that the inside comes out so i was able to keep the old ones and bought extras and storage tops for meal prep…lunches made easy!

The insulated lunch bag is light weight. It has three ways to carry it which I appreciate the designer for being thoughtful. Kids love to grab and go fast. So multiple ways to carry the lunch bag is a good idea. The bag has a water bottle compartment that has a drawstring to either tighten or loosen as needed. This design is perfect for growing kids. The lunch bag is also big enough to store a utensil holder in it. Thumbs up!

Big enough for the bentgo chill as well as utensils and a drink, but small enough to still fit in a backpack. My only complaints are that because it’s not machine washable, I am sure it will look grubby as time goes on, and there are already small holes/indents on the silver, inside lining after only a few uses. My son did get guacamole on it once, however, and I was able to spray it off in the sink it air dry, and it seems to have cleaned up okay.