We're sorry to hear you didn't have the Gillette experience we'd hope for. To get the best result from our shaving gel we recommend that you wash your face with a cleanser/face wash or soap and water to remove oil, dirt and dead skin cells, then rinse your face with warm water before applying your shave product. You will then want to apply a small amount of shave gel to the areas you are shaving with your fingertips. If you find that you are still not getting the results we'd expect, please give us a call at (800) 445-5388 anytime.

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An integral part of shaving is the moisture and glide assistance that a preshave provides. We are sorry to hear that your can didn't dispense as we would expect. You can try running some warm water over the nozzle to see if it's clogged but if that' doesn't work there isn't another way to dispense the gel. We would be happy to help with this, so when you have a moment give us a call at 800-445-5388.