Skip to Main Content
Sams Club
Sams Club
Member ratings & reviews for
Quilted Northern Ultra Soft & Strong Toilet Paper, 36 Mega Rolls
4.7 out of 5 stars
stars3,325 ratings2,342 reviews
  1. 5 stars83% (2,755)
  2. 4 stars11% (354)
  3. 3 stars2% (60)
  4. 2 stars1% (38)
  5. 1 star4% (118)

Member photos

Sort by |
Showing 21-30 of 2,342 reviews
Apr 13, 2026
apleat
4 out of 5 stars review

4X Thicker, but less sheets now

I like your toilet paper, but now that it's 4X thicker, I noticed that it went from 295 sheets to 255 sheets per roll. I don't know why that had to change, and I don't like it.

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
Mar 29, 2016
melissapomm
5 out of 5 stars review

Made the Switch...

[This review was collected as part of a promotion.] And my family has thanked me since! Rolled out the Quilted Northern from the leading competitor's "strong" brand, and right away we noticed the lack of pieces (you know the ones, the supposed non-existing ones!) being left behind. One year later and we haven't looked back...we haven't had to ;) I have loved the softness and strength of QN Ultra Soft & Strong since the first day, and from someone who suffers from interstitial cystitis, I need a paper that is as soft and irritant-free, yet strong, as possible, and QN makes me hate this condition a little less with each bathroom trip!

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
Jan 29, 2016
Disappointed
1 out of 5 stars review

It has been changed!

We have been loyal QN Soft & Strong users for many years, but like other users, we were absolutely shocked at our most recent package. It was not much better than what a cheap paper towel would feel like. Was there some terrible mistake, where cheap toilet paper got mixed up with it and was substituted in the packages by accident?? We hope so and will probably give it one more chance. Please correct this quickly!!!

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
Sep 23, 2024
lineart
1 out of 5 stars review

WHY THE CHANGE IN QUALITY?

I have used your toilet paper for years quite happily. However, the last couple of times I've bought it (in the large packages), the quality has been very disappointing. The sheets do not break apart in the same way. The paper shreds when you try to tear it off the roll. The layers come apart as well. I hope this is something you will acknowlege is a problem and then get it fixed. I'd like you to continue to be my "go to" toilet paper. A very loyal customer across many years

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
Feb 1, 2025
Terry P
2 out of 5 stars review

Disappointingly Thin

I bought Northern bathroom tissue many times in the past and have been pleased with those purchases. However, this most recent purchase of this particular product packed 12 compare 48. I noticed that the tissue was very very thin. This was very disappointing to me, especially with how much toilet tissue as well as all paper products cost today.Maybe I just got a bad batch.

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
reply from Consumer Response Team

We apologize for any inconvenience you've experienced. We understand your frustration and want to make things right. Please allow us the opportunity to address this issue by reaching out to us at 800-283-5547 Monday through Friday, 8 AM to 5 PM EST. Your feedback is valuable to us, and we're committed to improving our products and services. Thank you for your patience and understanding. Your Reference number is C-4303169

Aug 12, 2018
Hannah
1 out of 5 stars review

I'll never buy Northern again

I have been a loyal customer of Northern for at least 25 years, but no more! Over the years, I have seen the rolls get narrower, and the paper get "fluffier" on the roll, but there is far less paper on the roll. I was changing the roll daily for two people, when I realized that something was really wrong with this situation. I have changed to another brand, and I could not be happier. Northern insults our intelligence if they think we don't realize how they manipulate the amount of paper on the rolls, even as the prices go up.

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
Feb 1, 2025
SteveB
5 out of 5 stars review

An Idea for promotion

I noticed you put you logo on the cardboard rolls inside of the toilet tissue. You know, of course, that people use the cardboard tubes for many used other than recycling (crafts-curtain spacers-fire starters-play things-etc). What if you put messages on the rolls? Jokes? Tips? Coupons? You know, Easter Egg stuff. Would people use the product faster to get to the hidden message? Would they share what they found on Social Media?

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
Feb 6, 2025
Jerry2025
3 out of 5 stars review

Keep those printable paper coupons coming

Your product is great, and is usually 1 of 3 brands we buy. The more coupons you share, the more we use them to buy that product. More Northern coupons = we buy your product vs the other 2. Please also bear in mind when sending coupons: Not all households NEED packages of 12 MEGA rolls - pls send some coupons that are usable for smaller households who do not purchase these jumbo roll count packages. Do you have coupons applying to smaller packages? Are you sending these too?

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
reply from Consumer Response Team

Thank you for posting a review. We place tremendous importance on the opinions we receive from our consumers. We appreciate your comments, and they have been forwarded to our marketing personnel and management.

May 6, 2023
jack49
1 out of 5 stars review

Have Been Using for Years, quality has gone?

Chose Northern after using just about all of other brands and the product is not near as good as used to be, Rolls start out ok but paper gets thinner as used. I had old Northern from the before and pre pandemic to compare present Northern, not even close to same. I see no reason to pay a higher price with so many other choices.at cheaper price. Greed over quality, will eventually lead to problems like the banking and automotive industries.

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473
Nov 19, 2023
KC630
1 out of 5 stars review

Totally disappointed with the quality and texture

We have used Quilted Northern Soft and Strong for years and were shocked when we opened a new 9 pack with the repackaged look. I had to check that my husband had bought the right thing as the paper quality is horrible - nothing quilted or soft or strong about it. It is like wiping with thin sandpaper. The cheapest feeling toilet paper I have ever used. Not sure if we will buy again based on this we may try a different brand.

Review from quiltednorthern.com
Helpful?1RQEOLP381164200094473