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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars6,182 ratings2,546 reviews
  1. 5 stars81% (5,007)
  2. 4 stars8% (513)
  3. 3 stars3% (200)
  4. 2 stars2% (112)
  5. 1 star6% (350)
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Showing 121-130 of 2,546 reviews
Mar 20, 2026
VERA
3 out of 5 stars review

Quality has definitely gone down

We’ve used Dixie insulated cups for a long time and they used to be great. That’s why this was disappointing. With these recent purchases, the insulation just isn’t there anymore. When you pour a hot drink, you can feel the heat right through the cup, and it can actually burn your hand just carrying it to the table. That was never an issue before. The cups also seem thinner and don’t hold up as well. After sitting for a bit, some start to soften and I’ve even noticed slight seepage from the bottom, which we never had happen in the past. Something has definitely changed with the quality. These used to be reliable for hot drinks, but lately they don’t perform the same.

Helpful?16YR4Q7HH59L40614546659
reply from Dixie

We are sorry to hear about your experience with our Dixie Cup product! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4772768.

Mar 22, 2026
MarissaM
5 out of 5 stars review

Easy, quality, great to go cups!

[This review was collected as part of a promotion.] These cups are great! Amazing for coffee as I run out the door. They keep my coffee surprisingly warm for to go coffee cups, and doesn’t burn my hand either. Easy storage under my coffee bar make them a first thing I grab when I’m in a hurry to get out the door.

Review from influenster.com
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Apr 9, 2026
KayteJ
4 out of 5 stars review

Great On The Go Cup

[This review was collected as part of a promotion.] Great for on the go when you need a cup you can toss and can’t clean. I love that it doesn’t have polystyrene foam, but it isn’t as insulated as I would have liked. It does burn your hand if held for too long. The lid pops on. It did take a little bit of finagling but it worked. I love that it’s a large size cup too so it’s perfect for roadtrips or when I know I’m going to be on the go at work and need extra coffee. Very lightweight. Highly recommend.

Review from influenster.com
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Feb 24, 2022
Kevin
5 out of 5 stars review

Verified Purchase

Only coffee cups I buy

Best cups. They are not flimsy and you don’t need any sleeves for the cups. They are pretty well insulated for a paper cup.

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Nov 11, 2024
A Reeves
1 out of 5 stars review

Verified Purchase

Not as described

Not as described. We purchased the cups because they stated that they were insulated but after trying them I found out that was not the case.

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reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We regret to hear that your product experience did not meet your expectations. We would like to follow up with you directly to gather more information and assist you further.Please contact us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4197992. Thank you.

Aug 25, 2021
HappyShoppers
5 out of 5 stars review

Verified Purchase

Strong and holds a large amount and keeps hot too

A really great coffee cup that doesn't leak as long as you don't microwave to reheat the coffee you left sitting for too long.

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May 2, 2024
Nana
2 out of 5 stars review

Verified Purchase

Just use your mug and wash it

Good quality cup, but have gotten way too expensive. If you want tops, you have to buy them separately.

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Apr 26, 2023
Angela
5 out of 5 stars review

Verified Purchase

Cups know Lids

These cups were perfect for me. Purchasing the ones that have the lids is a waste because I never use them. This was a great fine for me.

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Jan 1, 2025
Robert
3 out of 5 stars review

Verified Purchase

Where are the lids

Why is it that unlike every other size, you can not buy 20oz cups with lids. You are forced to buy an commercial sized box of lids separately.

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Oct 4, 2023
Clean sweep girl
5 out of 5 stars review

Verified Purchase

Keep these on hand!

My favorite coffee cup at a great price. Very durable. I use one of these all day long. Great product.

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