You should always get the tightly spun towels you've come to love, so we're unhappy it reached you this way. We assure you we go thorough many quality checks to give you the best clean. We'd love to help and make this right, so please give us a call at (800) 926-8689.

We always want to leave you feeling impressed, Loraine, so we’re sorry to hear this wasn’t the case with your recent Bounty purchase. Your satisfaction means everything to us, so we’d like to learn more about your experience and help. Please give us a call at (800) 926-8689.