We appreciate you sharing your feedback with us, Jamie! We have many quality tests to ensure our underwear has the coverage, protection, and fit you expect! While we are happy to hear you enjoyed the underwear and had good results, it may be helpful to know that Always Discreet Overnight Maximum underwear was discontinued in March 2021. Although this underwear was discontinued, we recommend trying our Always Discreet Sensitive Skin underwear as it provides the same great absorbency as Always Discreet Overnight with Sensitive Skin in mind! If you would like to share more about your experience or have any questions for us, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We're sorry you didn't get the protection you expected, Susie, and we appreciate you sharing this. We work extensively to ensure our products are in perfect condition to help guard against bladder leaks with thorough tests and consumer monitors, and we're sharing this report with our Quality team. We want to learn more from you to help us improve, so when you have time, call us at 1-855-206-8286, Monday through Friday, 9:00 a.m. - 6:00 p.m. EST.

We're truly sorry to hear about your recent experience, Lane. We never want to leave our loyal fans feeling this way, and we assure you this isn't something we'd expect to happen. Our products go through numerous quality checks throughout the manufacturing process to make sure they reach you in the best possible condition, so we'd like to learn more details to share with our Quality Team and help with this. Please give us a call at (855) 206-8286.

We’re sorry our Always Discreet underwear didn’t provide you with the comfortable protection you need and deserve, Darcellem. We do extensive research in designing our products, and our disposable underwear are designed to be comforatable and fit like regular underwear. As well, our products are made under stringent quality controls, and what you described with the underwear stretching out of shape is unusual, and not at all the experience we want you to have. Your satisfaction is very important to us, and we'd like to gather some additional details to further help with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.