We truly appreciate your loyalty to Always Discreet, Matilda, but we're sorry to hear you're not happy with your recent Always Discreet Underwear purchase. We understand that preferences vary from person to person, so we'd like to learn more about your experience to share with our Quality Team and help with this. Please give us a call at (855) 206-8286.

Please know this isn't the quality we'd expect, and we're letting our Quality Team know your underwear has moisture coming from the sides. We try to deliver superior quality that our consumers trust and we want to learn more from you and see how we can help with this purchase. To discuss your experience further, call us at 1-855-206-8286, M - F, 9 AM to 6 PM EST.

We're sorry to hear that this has been your experience. We can assure you that our products have gone through many quality checks to ensure that you can rely on them for great protection, and we'll be sure to share your comments with our team. So that we can learn more and see how we can best assist you further, please give us a call at (855) 206-8286 when you can.

We're sorry to hear this, Alicia, as we do put a lot of thought into the design of our products. If you haven't already, we recommend referring to the sizing guide that can be found on our packaging. We'll be sure to share your feedback with our team, and please give us a call at (855) 206-8286 if there's anything more we can assist you with.