We're sorry the sizing didn't cut it and you had leaks, Kayte. We appreciate you letting us know what happened and are sharing this with our team to see how we can improve this. With thorough inspection and monitors during manufacturing, your Always Discreet Incontinence Underwear should be in perfect condition and provide the comfort and protection you need. Hearing from you helps improve this, and we want to learn more about your experience to pass along for review. Call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST, for further assistance with this purchase.

We're just as disappointed you didn't get the protection you deserved, and we appreciate you sharing your review. Your satisfaction matters to us, and we try to ensure each product reaches you in stellar condition to provide a long-lasting guard against leaks, so feedback like this is taken seriously. We want to learn more to see how we can improve and best assist with this. To discuss your experience further, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.

It may help to know the Always Discreet Maximum Underwear are lightly scented, but we do offer Always Discreet Sensitive Underwear, which are fragrance free. We'd be happy to answer any questions you have, so please don't hesitate to give us a call at (855) 206-8286.