We're sorry to hear that this was your experience, as our products do go through many quality checks to ensure that they reach you in the best possible condition. If you haven't already, we do recommend referring to our sizing guide, which can be found on our packaging. We hope this helps, and your feedback will be shared. We'd also like to learn more and see how we can best assist you further, so please give us a call at (855) 206-8286 when you can.

Catherine, we're sorry this happened to you. We want you to be confident and comfortable with our Always Discreet Underwear. We'd like to find out more about your experience. When you get a moment, give us a call at 855-206-8286. We're here to help.