We're sorry you feel this way. We can assure you that our products go through many quality checks to ensure that they reach you in the best possible condition. As well, our products have been thoroughly evaluated to be safe when used as directed. The scent you're noticing comes from our exclusive OdorLock technology, which is made of a mixture of compounds that neutralizes odors but also imparts a slight scent. If you'd prefer an unscented product, we recommend giving our Always Discreet Sensitive Underwear a try. You're always welcome to give us a call at (855) 206-8286 if there's anything more we can help you with.

We appreciate you using the Always Discreet Underwear and sharing your feedback, Lilly. After thorough inspections and consumer monitors, you should get the best absorbency when you completely unfold the pants and ensure the internal barriers fit your body comfortably. It's disappointing that you leaked in bed. Hearing from consumers like you helps us improve, and we'd love to assist further with this. Please call us at 1-855-206-8286, M - F, 9 am to 6 pm EST.