We're sorry the sizing didn't cut it and you had leaks, Kayte. We appreciate you letting us know what happened and are sharing this with our team to see how we can improve this. With thorough inspection and monitors during manufacturing, your Always Discreet Incontinence Underwear should be in perfect condition and provide the comfort and protection you need. Hearing from you helps improve this, and we want to learn more about your experience to pass along for review. Call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST, for further assistance with this purchase.

We're disappointed to hear your experience with our underwear isn't what you were expecting! We'd like the chance to learn more so we can help find the best version of our products for you. When you have a moment, please give us a call at (855) 206-8286!

A lot of thought goes into the design of our products to create appealing features and accurate usage and sizing guidelines. If you're less than satisfied with a purchase, or have questions, or concerns, our Always Discreet Team would like to help. Give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.