Debbie, we're very sorry you had this experience. Please know that we have many quality checks in place to make sure that your products reach you in great condition. We're sorry that these were cut differently from what you are used to. We'd like to help you with this. When you get a moment, could you give us a call at 855-206-8286. We look forward to helping you.

Always Discreet Underwear was upgraded in August 2021 to have a more comfortable, more discreet absorbent system, so we're sorry to hear you're not impressed with this change. We never want to leave a loyal fan feeling disappointed, so we'd like to learn more about your experience to share with our Quality Team. Please give us a call at (855) 206-8286.

We're so sorry to hear the pants were uncomfortable and itchy, and this certainly isn't the experience we want you to have. Your comfort and safety are our highest priorities, and we'd like to learn more for our Safety team so we can help. Please give us a call at (855) 206-8286 when you have a moment, and we'll be happy to make this right.

We never want our products to leave you feeling disappointed, so we're sorry to hear about this! We'd like the chance to gather more details about your recent pack so we can further help, so please give us a call at (855) 206-8286 when you have a moment.