We're sorry to hear that you feel this way. We can assure you that we have many quality checks in place to ensure that our products reach you in the best possible condition, and we'll be sure to share your comments wiht our team. So that we can learn more, please give us a call at (855) 206-8286 when you're able.

We're very sorry you were disappointed with the feel and fit. We do extensive research and consumer testing to create features that we think you will love, and designed these to look and feel like regular underwear. Our products also go through numerous quality checks to ensure every pair meets our high standards, and we appreciate you reaching out. Your satisfaction is very important to us, and we'd like to gather some additional details to see how we can further help with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.

This definitely isn't the experience we would expect you to have with our underwear! We know how important comfort is when using our products, so we'd like to gather more details so we can make a full report to our team and further help. Please give us a call at (855) 206-8286. We look forward to hearing from you!