We're sorry you weren’t happy with the absorbency of the Always Discreet Underwear, Pamela, but we're glad you took the time to share your experience so we can let our Quality Team know. This product is designed to provide up to 100% leak free protection, and our products go through many quality checks to make sure they reach you in perfect condition, so we'd like to learn more and help with this. Please give us a call at (855) 206-8286.

We're sorry the sizing didn't cut it and you had leaks, Kayte. We appreciate you letting us know what happened and are sharing this with our team to see how we can improve this. With thorough inspection and monitors during manufacturing, your Always Discreet Incontinence Underwear should be in perfect condition and provide the comfort and protection you need. Hearing from you helps improve this, and we want to learn more about your experience to pass along for review. Call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST, for further assistance with this purchase.