We understand the frustration when you don't get the protection you expect, and we'd love to gather some details from you to help make this right. We go to great lengths to try and ensure we deliver superior pads with features our consumers love, and feedback like this means a lot. To discuss your experience further, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.

The Always Discreet Large Underwear are designed to fit a weight range of 170-260 pounds and waist circumference of 38 - 50 inches, Donna, so we're sorry if this hasn't been your experience. We always want you to get what you're expecting, so we'd like to learn more and help with this. Please give us a call at (855) 206-8286.

Always Discreet Maximum Underwear is designed to provide protection for the heaviest leaks, so what you’re describing certainly isn’t the quality we’d expect. We’d like to learn more to share with our Quality Team and help with this, so please give us a call at (855) 206-8286.

Always Discreet Underwear was upgraded in August 2021 to have a more comfortable, more discreet absorbent system, so we're sorry to hear you're not impressed with this change. We never want to leave a loyal fan feeling disappointed, so we'd like to learn more about your experience to share with our Quality Team. Please give us a call at (855) 206-8286.