Thanks for getting in touch. Our Magic Eraser is designed to compress and break down as it's used, however, it should last longer than 5 minutes. We're sorry to hear of your experience, and would like to provide some tips for future use. For best results, wet the pad with water before you use it, then squeeze out excess water rather than twisting the pad. After use, rinse the product and leave it to dry naturally.

Thanks for sharing your feedback with us! Your comments are important to us, and we’ll make sure to let our team know you’d like to see bigger Magic Erasers so they fit more comfortably in your hands. In the meantime, have you tried our Magic Eraser Sheets? They’re not bigger block, but the thin and flexible sheets can mold around faucets and fixtures, reach under and around knobs, and even mold around your finger to pinpoint the exact spot you want to clean! We always want to help you get a great clean, please feel free to give us a call at (800) 248-1612 if you have any questions.

The last thing we want you feeling is disappointed! Please know that our Magic Erasers are designed to break down, but they should always provide you with a great clean. For tougher jobs, we suggest using our Extra Durable Magic Eraser! We have a Magic Eraser for nearly any project, and we'd love to introduce you to all of them. So we can, please call us at (800) 248-1612.