Micky, We're very sorry you had that experience. Our Downy WrinkleGuard Liquid Fabric softener is designed to improve the elasticity of the fibers in your garments, helping them to resist the wrinkles that come from daily wear. And while we know that scent and fragrance preferences are very subjective and personal, we'll let our teams know how you feel. If you have any questions give us a call at (800) 688-7638.

Kristen, please know that we have many quality checks in place to make sure that when your Downy leaves out plant, it's in pristine condition. While we don't control shipping between the retailer and you, we're very sorry this instance didn't measure up to our expectations. Please give us a call at (800) 688-7638, so we can help you further.

We're sorry to hear that you had this experience, since this product is packed with wrinkle-fighting power, and should leave behind noticeable freshness. Your satisfaction means everything to us, and we'd be happy to look into this for you. You're always welcome to give us a call at (800) 688-7638!