We're sorry the you purchased had an odd smell. Our products go through many quality checks, and we do our best to ensure that each reaches you in good condition. Since paper products are very porous and can absorb odors around them, this might have happened during shipping or storage. Your satisfaction is important to us, and we’d like to learn more details of your experience to further help. Please give us a call at 1-800-926-8689 from 9AM - 6PM EST Monday - Friday.

We understand our printed towels are fun to use, so please trust that we're working hard to make it available in your favorite stores to shop. Thank you for letting us know.

Thank you for letting us know, Dan, so we'll be sure to let our IT team know about the submit button. You'll be happy to hear we haven't made any changes to our ingredients or formula, so we'd like to hear more and get you the Bounty clean you know. When you get a moment, can you please give us a call at (800) 926-8689?

Our paper towels go through many quality checks to ensure that they reach you in the best possible condition, Bob, so we're sorry to hear this. We'd be happy to gather some more product info and see how we can best make this right for you. When you have a chance, please give us a call at (800) 926-8689.