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Customer ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars9,418 ratings8,868 reviews
  1. 5 stars77% (7,282)
  2. 4 stars9% (828)
  3. 3 stars4% (341)
  4. 2 stars3% (322)
  5. 1 star7% (645)
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Showing 91-100 of 8,868 reviews
Jan 13, 2022
Raimes
1 out of 5 stars review

Awful / Bounty Changed

You keep saying you last changed your formula/technology in Feb 2021 but we don't believe you. Didn't start encountering these newer, less absorbent, inferior paper towels until literally a few weeks ago. Go back to the old formula or you'll have lost another 20+ year customer for good

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

It means a lot to us that you've been part of our Bounty family for over 2 years! With the many quality checks we have in place, you should always get the best, so we're disappointed to hear your feedback. We'd like to chat and get more infomration to help, so when you have a minute, please get in touch with us at (800) 926-8689.

Mar 2, 2023
Goodbye Forever Bounty
1 out of 5 stars review

Worse than prison towels

The new bounty is worse than new coke, crystal pepsi, movie pass, and pepsi blue rolled all into one. This product change is terrible. They smell. They are more useless than the brown flat public school sand paper that was passed off as paper towels. I have always used bounty until today. I am literally setting these things on fire and switching to Viva today. I will be searching for a new quality product not made by Procter & Gamble.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

Your satisfaction means the most to us, so we're sorry to hear you didn't have the experience we expect from the many quality checks we have in place. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Mar 25, 2022
Party of 6
1 out of 5 stars review

Bring Back The Old Bounty!!!!

We go through tons on paper towels and have always bought Bounty. I noticed the changes right away and I do not like them. I notice the same thing that others are saying. They are thin, rough, leave lint and are less absorbent. My daughter says the same thing. We are going to try Brawny next.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're very sorry that this is happening to you. When we changed the embossing on our paper towels, we did it so that they would grab onto and soak up spills faster. After all, we are the Quicker Picker Upper. We'd like to learn more about your product to dig deeper with our quality teams. When you have a moment, please give us a call at 800-926-8689.

Mar 25, 2022
Umar
2 out of 5 stars review

Substandard product

I have been using Bounty for many years and I have recently noticed a change in the quality of the product. The sheets are thinner and weaker and they tear easily across the sheet instead of breaking along the perforated edges as the older product. Something definitely has changed in the manufacturing process as the product has deteriorated in quality. How unfortunate, but I hope you find this feedback helpful, as intended. Regards Umar

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Umar, we appreciate you taking the time to leave your review. We value your feedback, and take consumer input, just like yours, into account when we make changes or improvements to the products. If you have any questions, or if we can help you further please give us a call at 800-926-8689.

May 29, 2024
TEXAS T
3 out of 5 stars review

TRIPLE ROLL

I have always used Bounty Select A Size. Now, however, it seems we are getting fewer towels on a roll. I recently bought the one roll, TRIPLE SIZE, and it didn't last as long as the single rolls that I used to buy. I think it is a rip off and the rolls do not state how many paper towels are on the roll. I think we are getting ripped off.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

At Bounty, a lot of thought goes into the design of our products to create features that we think you'll love, and we're dedicated to helping you pick up messes quicker and get the job done with one. We offer a variety of quality products at a great value, and all sheet counts and square footage are listed on the front of each Bounty package. . If you have further concerns or questions, we're here to help. Give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

Dec 21, 2021
Ms Ronda
2 out of 5 stars review

Change it back!! Please!!

Trying very hard not to end my 30+ years of using Bounty. I even recite the commercial while using, "rinse and re-use" and "quicker picker upper". Later, I find myself sprinkling the water on the paper instead of fully wetting because they now break apart more easily when wet. Totally shameful! Bring back the old GOOD quality please!!!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Ms. Ronda, thank you for taking the time out of your day to leave your review, and thank you for being a Bounty fan for over 30 years! We've changed the embossing on our Bounty paper towels to make them more absorbent, but haven't changed the quality. However, we rely on consumer feedback, just like yours, to constantly improve, and we'll be sure to let our teams know how you feel. If you have any questions, or if we can help you further with this, please give us a call at 800-926-8689.

Sep 2, 2022
Dr Bounty User Engineer
2 out of 5 stars review

Loyal Bounty Customer disappointed in new pattern and texture

I've only purchase and use Bounty for my paper towels. Not only were they durable, but also soft enough for the paper towels to be used in many different applications. This recent change to the patter and texture made me go onto this website and write a review. I have not written a review good or bad for anything (product or a restaurant, etc.) in over a decade. Please change Bounty to how it was before with the original pattern and texture. Performance was perfect for many uses cases. While this new pattern/texture may have improved performance in some cases, it limits how expansive Bounty can be used for many applications. About me: I have a sweatshirt with a Bounty graphic logo on it because I loved Bounty so much, and I also have a Ph.D in engineering. Please change it back.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Nov 29, 2021
amach
1 out of 5 stars review

Trap & Lock is Bait & Switch

I have used only Bounty paper towels for about 15 years. The *new* trap & lock technology is terrible. This is not a defect, this was done on purpose to cut costs and make a bigger profit. The towels feel less absorbent and are a tad thinner. When I wet the paper towel it shrinks down into a tissue-like texture and barely picks up a spill. I hope the company listens to its customers. Bring back the trusted, quicker, picker upper!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't thank you enough for being part of our Bounty family for over 15 years. We have many quality checks to ensure you always get the best, so we're disappointed to hear about your experience. We'd like to grab a bit more information to best help, so when you have a chance, please reach out to us at (800) 926-8689.

Jan 6, 2022
IndyLisa
1 out of 5 stars review

Bounty paper towels changed - So will I after 25 years

There are two name brand products I always had to have. Bounty Paper Towels and Northern Toilet Paper. Two months ago, I bought an eight pack of Bounty paper towels as I typically do, and have been doing so for my kitchen for over 25 years. The new Bounty paper towels are thin, cheap, horrible quality, and indistinguishable from previous Bounty paper towel products. Store brand paper towels are now better than the new Bounty paper towels. I'm not talking about the new Essentials brand of Bounty paper towels. I am talking about the standard Bounty paper towels I had been using for 25 years. Bounty paper towels lost a long-time customer. I will not spend the kind of money they charge for a now horrible product. After 25 years of only buying Bounty paper towels, I will be switching to Brawny as long as I can find their product. Now, the difference between Bounty and Brawny is like night and day.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry to hear that such a loyal Bounty fan like you had this experience, Lisa. We can assure you that our paper towels go through many quality checks to ensure that they reach you in the best possible condition. The last change we made to our paper towels was in February 2021, when we upgraded them so that they now trap and lock messes even faster. We don't want you to have to say goodbye to Bounty, so please give us a call at (800) 926-8689 when you have a chance. We'd be happy to learn more.

Apr 9, 2023
Big Paper Towel User
1 out of 5 stars review

Changed Bounty Is No Longer Bounty

I never write reviews but the new change is so disappointing I feel the need to say something. I've been only buying Bounty for at least 40 years but not sure I can even find uses for the 12 pack I've just bought. This is not a quality control problem, this is a very unwelcome change in the construction. Says "More Cloth-Like" but it's rough as sandpaper, you can see through it, and it shreds like a bargain brand when you get it wet. All things the old Bounty never did. Just let us know when you change it back so we can trust buying it again.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't thank you enough for your 40 years with us! As you've noticed throughout the years we have many quality checks in place to ensure you always get the absolute best, and we're sorry to hear this. We'd like to get more information to help, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 926-8689.