Customer reviews for Poise Incontinence Pads for Women, Moderate Absorbency, Regular (252 ct.) forHATE the New & Improved Pad!
I have used Poise pads for years, but will need to find another brand to use. The new pads wad up in the middle and have less absorbency. I wish I could find some of the old version. I'd buy them up so fast! Instead I'm stuck with a big bag of pads that are uncomfortable and just don't do the job. VERY unhappy!
We can assure you we never intended to upset loyal consumers like you. The changes were meant to improve fit and comfort. We understand your frustration and we want to try and make things better. Please call us at 1-877-947-6473 (Monday through Friday; 7:30 a.m. – 7 p.m. Central Time). Thank you.
a bit too long..........
I find the Poise pads to be most comfortable of those several brands I have tried, with the singular exception of being too long. Not every woman is shaped the same - nor is the back to front length the same for all. I can live with it since I don't wear tight fittin or clingy cllothing, however, I am always aware of the length. Tough problem to solve. Too bad there aren't more different sizes in each category.
redesigned pads
I used Poise for years. They WERE the best pads on the market. Then they redesigned the product. Less fill and a looser weave. As a result the padding bunches up like a quilt with insufficient stuffing. Terrible! They've gone from best to one of the worst and they lost a lifelong customer.
We value your loyalty during all these years, Jane123. It makes us sad to hear that you were disappointed with your recent purchase. The new pad's design was meant to improve fit and comfort. Since this was not your experience, we'd like the opportunity to speak with you to better understand what happened and how we can make this right. We can be reached at 1-877-947-6473 (Monday through Friday; 7:30 a.m. – 7 p.m. Central Time) or online at http://www.poise.com/contact-us. We look forward to hearing from you.
Great product!
Because of the faith I have in this product, it is something that I share with many of my friends with similar problems of loss of bladder control. I feel very comfortable each and every day as I know that I have complete protection. Thank you for the safety and assurance that I feel now.
Great pads but I hate the pink wrappers!
I love the pads, they are great, they work well and I haven't had any problems with them. I hate the bright pink wrappers because they are so noticeable! If I open my suitcase, everyone can see the bright pink wrapper. When I throw it in my garbage, it is very noticeable. I would love if they would put these in white or off white wrappers, so they weren't so noticeable! I have a yellow handbag that I use in the summer and you can see the pink wrapper right thru my yellow handbag. I can't carry a pad with me because it is noticeable and embarrassing.
Thanks for sharing your feedback. We will surely pass it along to our team.
terrible revision!
I have used Poise pads for years and loved them but the last time I purchased I was very disappointed in the "revisions". They now seem cheaply made, less absorbent and leak easily. Unless you can go back to the product that earned my loyalty I will have to start looking for another brand.
We never wanted a loyal fan like you to be disappointed with the changes we've made to our pads, bntlewis. You should expect the same great protection as before, with a better fit, comfort and style. Since this hasn't been your experience, we'd like to learn more and see what we can do to help. When you have a chance, please give us a call at 1-877-947-6473 Monday–Friday from 7:30 a.m. to 7 p.m. CT or contact us here: https://www.poise.com/contact-us so that we can try to make this right. Thank you.
BRING BACK THE OLD DESIGN
I am not a fan of the new contour design. They do not stay in place are contoured in the wrong places and do not keep me dry. Please bring back the original option. I have been a loyal customer but will look elsewhere if I cannot find the original design.
Your loyalty and confidence mean a lot to us, Susie427, so we're saddened to hear about your experience. The new pad design should keep all of the function of the previous design, while improving on fit, comfort and style. What you're describing certainly isn't indicative of our high quality standards, and we'd like to try to help. When you have a chance, please give us a call at 1-877-947-6473 Monday–Friday from 7:30 a.m. to 7 p.m. CT or contact us here: https://www.poise.com/contact-us so that we can try to make this right. Thank you.
Don't waste $$ on "new and UN-improved!!" ...
I WAS a LOYAL consumer of Poise Pads -- the new contourfit? I will not buy Poise again! Assuming I didn't need to check the packaging for potential changes each time I buy from Poise ... I failed to notice the design change to "ContourFIT" and purchased a large bag of pads ... believing I was buying the same, reliable pad I've used for years. In fact, I purchased 2 bags -- same color scheme, same number ... 2 different pads. The design is too wide at the top/bottom; nothing to hold down the elastic at sides (looks diaper-esque ... and DOES NOT FIT my body correctly!!: as someone else wrote, it bunches! The elastic sides are rough against my skin). I'm a wheelchair-user and chose Poise as protection against occasional issues. My skin was so irritated from the "rough" elastic, which would not have afforded me extra protection! Our bodies are all different; the 2 wide areas for added protection? Too wide for my underwear and bunched up. I'm glad I didn't have any issues the day I tried 1pad, as it would not have kept me dry! The ONLY positive: I tried another brand about a month ago, upon receiving an offer for free samples. I already purchased the 2 bags of Poise -- the one I've been content w/for years and the "new & unimproved" contoured (awful) fit. Poise -- yet another company that takes a perfectly fine product and, w/o respect for loyal consumers, changes everything for which this customer was willing to pay extra. I'm so disgusted, frustrated, and tired of companies changing perfectly fine products w/o consideration of consumers (some, like myself, created room in my monthly budget, based on a fixed-income/monthly stipend ... yet, felt the quality was worth the money). Now, I'm stuck with an open-bag, missing 2 pads -- one, I tried; one, I offered the friend whom recommended the Poise brand to me years ago ... this way, she had an opportunity to evaluate the new design for herself w/o risking the cost of an entire package. Along with many others that took time to write disheartening reviews, I suspect my message will receive a standard response explaining the "benefits" of the new design and offer to speak to a customer service representative. I'm highly doubtful Poise will revert back to manufacturing the product I -- and many others -- trusted for years! I already spent too much time rambling here -- and I rarely write reviews, esp. ones at great length. That said, as a wheelchair-user I need to be conscientious re: any product that can lead to potential skin break-downs and irritation. In my opinion, these pads are an inferior product to the pads Poise formerly manufactured. Every body is different; however, if you try the pads & they don't seem to fit/stick as You think they ought to -- check your skin to prevent potential irritation or bunching that might not afford you the same protection as non-contourFIT pads. Thank You for your time. At least, only one of us wasted $$ on a large bag Poise.
We are extremely saddened to hear about your recent experience with our Poise Pads. The health, confidence and comfort of our consumer is extremely important to us, and what you are describing is certainly not what you should expect, we can understand your frustrations. Please give us a chance to learn more from you so we can try to make things better. You can call us at 1-877-947-6473 Monday–Friday from 7:30 a.m. to 7 p.m. CT. Thanks, and we look forward to connecting with you soon.
Hate the new "Contour Fit" pads - horrible!
RE: Problem with Poise Moderate Absorbency (# 4) Long Length pads Why did you change a good thing? These new pads are horrible; don't fit correctly and the Long Length is at least 1.5 inches SHORTER than the Original Poise # 4 Long Length. Did you think that we wouldn't notice the change in length?? I've been using Poise # 4 pads for 8 years and am extremely disappointed with the poor quality and shorter length of the new, contour "Long Pads". Please go back to the ORIGINAL Poise # 4 "Long" shape, size and quality material pads. Also, please stop using all the colored ink designs on the pads - we don't need the designs and irritating ink dye. Keep it simple with high quality, WHITE pads. I will not buy Poise pads again until positive changes are made by Kimberly Clark to eliminate the "Contour Pads" and go back to the ORIGINAL Poise # 4 size, shape, length and quality pads.
It was never our intention to upset loyal consumers like you, ssmantis77310. The new pads should keep all of the function of the previous design, while improving on fit, comfort and style. Quality is important to us, and since this hasn't been your experience, we'd like to learn more and see what we can do to try to help. Please call us at 1-877-947-6473 Monday–Friday from 7:30 a.m. to 7 p.m. CT or contact us here: https://www.poise.com/contact-us when you have a chance so that we can try to make this right. Thank you.
#4 Pads
[This review was collected as part of a promotion.] the #4 pad is not good enough - the changes you made last October to me is not as good of quality than before. Used to have #5 Moderate can't find it. Customer service suggest going to green pkg. Wal Mart doesn't carry many of these pads. The feeling in the pads wade up and don't give you full coverage. Need better padding inside pad.Trust you can correct this. They wer great before you changed them. Plus can't find #5 absorbent in Moderate pads. Have you discontinued them. Plus the pads are shorter for ling pads.
We're disappointed to hear about your experience, Patric. Your comfort and protection in our products is really important to us, so we share your frustration. We never meant to upset loyal customers like you. We made changes to our pads to improve comfort and fit, but you should still be able to expect the same protection as before. We also have not discontinued our 5 drops absorbency, but if you are having a hard time finding them in stores, we would recommend ordering them online. Feel free to use our online shopping tool at https://www.poise.com/en-us/shop-now to do so. However, we would still like to speak with you further about your experience, to gather more details about it and see how we may help. When you get a moment, please contact us at 1-800-810-8075 (Monday through Friday; 7:30 a.m. – 7 p.m. Central Time). Thank you.