We are saddened to hear this. Please give us a chance to chat with you over the phone so we can learn more from you and try to make things better. What you are experiencing is not indicative of our quality standards. You can reach us at 1-877-485-6839 (Monday-Friday 7:30 am - 7:00 pm Central Time). Thank you.

We understand how you feel, and please know that we are here to help. The pad were designed to comfortably fit a woman's body, so we are sad to hear that this was not your experience. Because each person is unique, we have an alternative to help you find the perfect fit. Based on what you experienced, we recommend trying our Poise Ultra Thin pads (https://www.poise.com/en-us/products/pads-liners/thin-shape-pads/moderate). These pads give you the same level of absorbency (moderate #4 drop) without the bulk as they are up to 40% thinner than the original pads. We hope you will give them a try, and don't hesitate to reach us directly if you have any questions or concerns. We can be reached at 1-877-947-6473 (Monday through Friday; 7:30 a.m. – 7 p.m. Central Time) or online at http://www.poise.com/contact-us. Thank you!

We always want you to feel protected when using our pads, Sheri, so we're very disappointed to hear about your experience. The new pad design should still provide the same great protection that you expect and reduce bunching, so we can assure you that your experience isn't typical. We'd love to have the opportunity to speak to you personally to learn more about your experience and see what we can do to help. Please feel free to reach out to us at 1-877-947-6473 Monday-Friday from 7:30 a.m. to 7 p.m. CST or https://www.poise.com/contact-us. Thank you, and we hope to hear from you soon.

Hi Teresa54- Thank you for taking the time to leave a review. We are disappointed to hear that you were not completely satisfied with our Moderate Poise Pads. We understand that eliminating odor is something many women are concerned about when selecting a pad. This great article on our website about odor control may provide you with helpful tips : http://bit.ly/1tdDjDf. We hope you find this article helpful. Also, we also have free samples available on our website here: https://www.poise.com/samples-and-offers/samples so you can try a higher absorbency pad, to see if that works better for your needs. Again, we appreciate your feedback.