We understand how frustrating this could be. Cottonelle Fresh Care Flushable Cleansing Cloths should give your bum a confident clean feeling without the worry of a clog. Since they go through extensive testing to be sure they can be flushed down properly maintained septic systems, we’d love to learn more about your experience. If you haven’t already, please give us a call at 1-877-642-6886 (Monday through Friday, 7:30am – 7pm CT), when you have a moment. Also, you can check out more information about our flushability testing at: https://www.cottonelle.com/flushability. We hope to speak with you soon!

We're bummed to hear this, Scorpia. Please know your comfort and well-being are of the utmost importance to us, and we hope you're feeling better. This isn't what we'd expect, so we'd like to speak with you personally. Please give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.cottonelle.com/contact-us when you have a chance. Thank you.

That's a good idea!

We're happy to hear that it is working comfortably for you, Lea! Thanks!

Thanks so much!

Great points! Thanks!