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Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.) for
Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

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Showing 2,991-3,000 of 7,902 reviews
Dec 27, 2020
Dturner0018
3 out of 5 stars review

These Flushable Wipes need improving!

[This review was collected as part of a promotion.] I enjoyed the fresh scent and clean feeling of Cottonelle Flushable Wipes but, the thickness needs to be improved. I had to use 2-3 wipes because of how thin they were and they would tear getting them out of the package and while using them. I would recommend this product IF they improved the thickness. The moistness was perfect!

Review from Home Tester Club
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reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Please know that this is not typical of our products and we'd love to make this up to you. Please feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one. Thank you!

Dec 21, 2020
denitris2
5 out of 5 stars review

Cottonelle Flushable Wipes Are The Best!

[This review was collected as part of a promotion.] Cottonelle Flushable Wipes are very handy when travelling. The packet fits in your purse or glove compartment of the car. The are truly flushable and appear to fall apart after they are used and discarded in the toilet. Probably because they are all cotton and don't contain any plastic in them like some other wipes do.

Review from Home Tester Club
Helpful?3FJUZ56430OP3600046512
Oct 7, 2016
AREfan
2 out of 5 stars review

product label is miss leading

[This review was collected as part of a promotion.] while it is moist and does clean fine , and the clean ripple texture is good , product is not actually flushable . clogged my toilet. these type of products do not break down in our sewer lines and they create massive deposits that our water utility workers have to go in and break up . i took one and placed it in a bowl of water and swirled it around to simulate flushing and then let it sit for 30 min. it only started to break down some when i picked it up and pulled it apart . which would not happen if people use it the way you suggest. at that rate it could take weeks or months to break down in a sewer or septic tank . and then by that point the consumer is having to call a plumber .

Review from cottonelle.com
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reply from Cottonelle

Hello. We are sorry to hear about your recent experience. Our products go through extensive testing, so you can trust that they’ll pass through properly maintained sewer systems. Thank you.

Dec 4, 2019
ambers147
5 out of 5 stars review

Well I'll just start by saying if you ever come to my house then you'll find these in every single bathroom. My family and I rave about these wipes. If you want to make sure you feel squeaky clean and don't want to worry about clogging the throne then these are the wipes for you! They're so adorable and come in nice to look at refillable containers! Def recommend these to everyone!

Review from influenster.com
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Dec 28, 2020
JenniferS297
3 out of 5 stars review

Just ok

[This review was collected as part of a promotion.] Cottonelle wet wipes are great because they are flushable and very moist compared to other brands. However, they can be difficult to get out of the packaging without ripping or tearing. They simply are not strong enough and the textured pattern is odd.

Review from Home Tester Club
Helpful?3FJUZ56430OP3600046512
reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one if there is anything else you'd like to share. Thank you!

Dec 22, 2020
KeeKee8
5 out of 5 stars review

Cottonelle Flushable Wipes Are Great!!!

[This review was collected as part of a promotion.] Cottonelle Flushable Wipes are great. They feel great on my skin. They really are flushable as I didn't have a clogged toilet after using this product. They smell great and didn't irritate my skin. This is an overall great product.

Review from Home Tester Club
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Jan 6, 2021
Mellie88410
1 out of 5 stars review

Horrible- DO NOT BUY!!!

[This review was collected as part of a promotion.] I would not recommend these to my worst enemy! Despite sounding great on paper, when in practice, these wipes failed in a huge way. Every time I went to wipe, and mind you I even made sure I was even being more gentle that I'd normally be, my fingers would poke through the wipe, completely defeating the purpose of these and the rest was just not a pretty picture, need I say more?! I had high hopes for these being from the Cottonelle brand, so the fact that they failed miserably was even more of a surprise and a letdown. Unless they do something majorly to change the strength of these, I would never purchase them, and I have actively told my friends and family not to buy these...yes these were that bad! I wish I could find something redeeming to say about this product, but since the one thing they're supposed to do they can't even do, I have nothing good to say. I would give this 0 stars if I could!

Review from Home Tester Club
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reply from Cottonelle Brand

We're disappointed to hear about your experience, Mellie! We'd love to learn more about why your experience was different from what we'd expect. We can be reached at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thanks!

Oct 2, 2022
Hawkeye
2 out of 5 stars review

change in design

I have always been happy with this product until now. It seems that they changed the design. Prior boxes I purchased had a perforation at the end of each tissue. So when you dispensed the one you were going to use, the perforation would allow the next tissue to automatically feed to the top of the dispenser. If you did not want a second tissue the perforation allowed the tissues to easily separate. Therefore allowing easy access to the next tissue when needed. Now, there are no perforated ends so each tissue is separate. You have to use your fingernail to get at the next tissue which is not easily done and it seems to always result in the tissue tearing.

Review from cottonelle.com
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reply from Kimberly Clark

Hi Hawkeye. We're disappointed to hear this, because we haven't made any changes to our wipes. This is certainly unexpected, and we'd like to learn more and try to help. When you have a chance, please give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.cottonelle.com/contact-us. Thank you.

Dec 29, 2020
NiseyC2
5 out of 5 stars review

Cottonelle® Flushable Wet Wipes

[This review was collected as part of a promotion.] These wet wipes are lightly scented, durable and a little thicker then 2ply toilet paper. The wipes have just enough dampness to leave you clean and fresh, but doesn't leave you feeling overly damp and soggy. They flush easy and come in a handy package that can easily slipped into your purse or pocket. These are useful for everyone in your household.

Review from Home Tester Club
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Jan 8, 2021
Maridavy804
5 out of 5 stars review

Perfect for the family

[This review was collected as part of a promotion.] I love how it has a soft scent and it doesn't irritate my skin . It has a nice texture, not to rough and not to soft , just right . Also how it's not dry or over wet but a perfect moisture and it doesn't plug up my toilet.

Review from Home Tester Club
Helpful?3FJUZ56430OP3600046512