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Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.) for
Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

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Showing 2,931-2,940 of 7,902 reviews
Sep 8, 2020
JennyJP17
1 out of 5 stars review

Used to love these until they changed

We have used these wipes for years, but since COVID-19, the quality has significantly changed. Not sure if this was a planned changed or what, but it was a bad decisions. These wipes no longer pop up. They have a serrated edge preventing them from pulling up the next wipe. They are also much more fragile than before, ripping easily in your hand. This is making me look to other brands to see if better. So very disappointed. If it ain't broke, donxt fix it!

Review from cottonelle.com
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reply from Cottonelle Brand

While things are moving quickly in our manufacturing facilities right now, we still expect to provide you with the same wipes you love. As what you've described is not up to our quality standards, please feel free to reach out to us directly so we can learn more about why your experience was different from what we'd expect, 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST). Thank you!

Dec 28, 2020
SherBear688
4 out of 5 stars review

Soft, cool and refreshing cleanliness

[This review was collected as part of a promotion.] Opening the travel pack has 2 sealed levels. The first wipe tore twice before even getting it out of the package. I was more cautious on removing the second one. I fan the package to hopefully loosen up the package so I don't tear the wipes when removing them. I feel cool and fresh when using them and they are a perfect size and thickness to use. Sometimes it was require more then one though. Not irritation and I hope my septic system was not affected by them. Not enough used to tell. Time will tell there. I might still just toss in the garbage to avoid septic issues.

Review from Home Tester Club
Helpful?3FJUZ56430OP3600046512
Jan 13, 2021
IH0075
4 out of 5 stars review

100% clean.

[This review was collected as part of a promotion.] The Cottonelle flushable wet wipes were great. I love being able to carry them with me and know that if I need to use them I won't be messing up my or someone else's pipes. There was no smell which I prefer because I like to use products that are not scenter in my nether regions. Overall, it was a great product and I would definitely purchase in the future.

Review from Home Tester Club
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Dec 25, 2020
belaisawsome10
2 out of 5 stars review

Cottonelle Flushable Moist Wet Wipes!

[This review was collected as part of a promotion.] I say NO! If you must say the smell is quite pleasant. I tried grabbing one from the container and it was ripping as I was grabbing it. The sheets were long and tengable, but tear so easily; not very good when you are trying to use them. Doesn't get better when you're trying to use them. They're not durable and are easy to break apart. The good thing about this product is that it flushes.

Review from Home Tester Club
Helpful?3FJUZ56430OP3600046512
reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Please know that this is not typical of our products and we'd love to make this up to you. Please feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one. Thank you!

Apr 26, 2025
rosat47_544
5 out of 5 stars review

Manageable material

[This review was collected as part of a promotion.] This wipes are soft enough to be used as a cleaning sensitive area with out cause any allergies and the fact that is no fragrances on it is a plus, its like paper but wet ones its flushable just use it and drop it on toilet after used, packaging its perfect make it easy just closes it back on, no space to dry up.

Review from influenster.com
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Dec 23, 2020
Lemondrop0587
5 out of 5 stars review

Great Portable Wet Wipes!

[This review was collected as part of a promotion.] Cottonelle Flushable Wet Wipes are a great portable way to carry wipes with you for whenever you need them! I like the small-size package as it's not bulky in my purse. There have been so many times when I have stopped to get food at a drive-thru, and they forget to put napkins in the bag. These wipes are moistened so they clean food spills much better. They are also the softest wipes I have used! I love this product and won't leave home without them now!

Review from Home Tester Club
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Dec 29, 2020
ritzcarlton7
5 out of 5 stars review

best flushable wipes on the market!!

[This review was collected as part of a promotion.] i love this product!! its easy to use and gets the job done (especially if you are on the go) meaning you never have to worry about whether a private bathroom has any toilet paper left (because you can easily store this in your purse, etc)

Review from Home Tester Club
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Oct 2, 2019
TF Maryland
2 out of 5 stars review

Quality not to par

I made a bulk purchase (12 pack) of the flushable wipes from one of the club stores in my area. However with each pack used I've noticed that most if not all of the wipes in each of the 7 packs used tear in the folds when removing them for use. Leaving you with may half of a wipe to handle your business. If this is the quality that this product has been reduced to I may need to rethink my next purchase for my household. Since the quality is not was it used to be.

Review from cottonelle.com
Helpful?3FJUZ56430OP3600046512
reply from Cottonelle Brand

This definitely doesn't seem right and we can assure you there have been no recent changes that would impact something like this. Please consider hanging on to your recent package and telling our team more about it at 1-800-452-2245 (weekdays, 8 am - 5 pm CT). Thank you.

Dec 28, 2020
RhiRhi139
5 out of 5 stars review

Gentle on skin with great clean

[This review was collected as part of a promotion.] I found they were easy and pleasant to use. I think they would be great to bring with for trips and camping as a better option to dry toilet paper. They are gentle on skin and leave you feeling clean and fresh. I like that they are flushable, though locally it is strongly recommended we do not flush them.

Review from Home Tester Club
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Dec 22, 2020
Chloe3
5 out of 5 stars review

This product is girl heaven

[This review was collected as part of a promotion.] This is a very advanced product. Seems crazy to say right? The ripples are very effective and I love how I can use one and I'm feeling clean. I've used other toilet wipes and left me tingling and just felt like I wasn't getting that full clean. I really enjoy this product and the time put into it. Thank you

Review from Home Tester Club
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