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Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.) for
Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

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Showing 2,261-2,270 of 7,915 reviews
Dec 21, 2020
rr9407
3 out of 5 stars review

Wipes need more strength

[This review was collected as part of a promotion.] The wipes were helpful, about as helpful as a normal wet wipe, but I found that the wipes weren't strong enough to withstand being taken out of the container. As a result, I was cautious while using the product because I was afraid the wipes would rip while in use.

Review from Home Tester Club
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Dec 21, 2020
Ap23246
5 out of 5 stars review

Wet wipes that work!

[This review was collected as part of a promotion.] I am ver satisfied with Cottonelle flushable wipes. I feel they are very soft. I have a good scent. I like they are wet wipes that are biodegradable and doesn't effect the plumbing. I highly recommend them!

Review from Home Tester Club
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Jan 4, 2021
Glowstickchic7
3 out of 5 stars review

Maybe for you but not for me.

[This review was collected as part of a promotion.] I personally felt while using cottonelle flushable wipes, that they were very thin and even though they were thin I did not trust flushing them because they kind of reminded me of a dryer sheet consistency.

Review from Home Tester Club
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Dec 22, 2021
Lb865
1 out of 5 stars review

Not septic safe

The flushable wipes that they claim to be septic safe are absolutely not septic safe! They got caught up in my pump which caused it to stop working which caused my pipes to clog so I had to hire and electrician and a plumber to fix the problem these septic safe flushable wipes caused... Does the company reimburse the bill since the septic safe claim is 100% false?

Review from cottonelle.com
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reply from Kimberly Clark

We’re disappointed to hear about this, Lb865, because our Cottonelle flushable wipes have been extensively tested to start breaking down after flushing, so it isn’t something we’d expect and we’d like to try to help. When you have a chance, please give us a call at 1-877-642-6886 (8 am - 5 pm CT), or contact us at https://www.cottonelle.com/en-us/contact-us. Thanks, and we look forward to hearing from you soon.

Dec 24, 2023
Presto1
1 out of 5 stars review

Stained my clothes like bleach

The wipe touched my clothes and it looks like they are bleach stained. The chemicals in these wipes are extremely harsh and if it ruins my clothes after barely touching them I can't even imagine what it is doing to my body. I used to love cottonelle but I'm throwing these away and finding something else.

Review from cottonelle.com
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reply from Social Media Team

We appreciate that you reached out to us about this, and we take your concern very seriously. All the ingredients in our wipes are tested extensively to ensure they're safe to use on all healthy skin. Also, what you've described is unexpected, and we want to learn more and try to help. Please give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6420Rw3qi when you have a chance. Thank you.

Jan 6, 2021
Mellie88410
1 out of 5 stars review

Horrible- DO NOT BUY!!!

[This review was collected as part of a promotion.] I would not recommend these to my worst enemy! Despite sounding great on paper, when in practice, these wipes failed in a huge way. Every time I went to wipe, and mind you I even made sure I was even being more gentle that I'd normally be, my fingers would poke through the wipe, completely defeating the purpose of these and the rest was just not a pretty picture, need I say more?! I had high hopes for these being from the Cottonelle brand, so the fact that they failed miserably was even more of a surprise and a letdown. Unless they do something majorly to change the strength of these, I would never purchase them, and I have actively told my friends and family not to buy these...yes these were that bad! I wish I could find something redeeming to say about this product, but since the one thing they're supposed to do they can't even do, I have nothing good to say. I would give this 0 stars if I could!

Review from Home Tester Club
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reply from Cottonelle Brand

We're disappointed to hear about your experience, Mellie! We'd love to learn more about why your experience was different from what we'd expect. We can be reached at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thanks!

Oct 6, 2016
Cupcake
1 out of 5 stars review

Ouch

I finally discovered through the process of elimination that there is a chemical in these that I am severely allergic to! And now my bum and lady parts are miserable. According to dozens of reviews on other sites, I'm not the only one. Never buying this brand again, I will switch back to another well-known brand I normally use with no issues.

Review from cottonelle.com
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reply from Cottonelle

Hello. We are disappointed to hear about your experience and hope you are feeling better. Cottonelle flushable wipes undergo extensive testing to insure that they are non-irritating and safe for people (including children) to use on healthy skin. The comfort and well-being of all that use our products is very important to us. Since allergic reactions can happen for many different reasons, we would appreciate the opportunity to speak with you directly to better understand what happened and see how we can help. At your convenience, please contact our Consumer Care Team by phone at 1-877-424-4549 (Monday – Friday, 8:00 am to 4:00 pm CST). Thank you.

Jan 8, 2021
Laww899
4 out of 5 stars review

Excellent gentle wipes

[This review was collected as part of a promotion.] I have 2 toddlers so I am constantly using wet wipes. These wipes were just as good if not better than some other brands. The wipes were soft on the skin and excellent at removing dirt & other unmentionables gently.

Review from Home Tester Club
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Dec 24, 2020
Ruthaloo663
3 out of 5 stars review

Fresh Scented Flushable Wipes

[This review was collected as part of a promotion.] While there some benefits to the Cottonelle Flushable Wet Wipes- such as amount of moisture, texture, flushability, I also feel that they can be improved. They did leave me feeling fresh and clean, however, I did feel that they were too thin.

Review from Home Tester Club
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reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one if there is anything else you'd like to share. Thank you.

Dec 28, 2020
kraymond7776
5 out of 5 stars review

fresh and clean with Cottonelle

[This review was collected as part of a promotion.] I really enjoyed the Cottonelle Flushable wet wipes. They were great, worked great, felt nice, easy to use cleaned well and was very satisfying. Highly recommend. Definitely a better bathroom experience too overall.

Review from Home Tester Club
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