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Customer reviews for Kleenex Facial Tissue (160 tissues, 12 pk.) for
Kleenex Facial Tissue (160 tissues, 12 pk.)
4.5 out of 5 stars
stars5,752 ratings5,612 reviews
  1. 5 stars74% (4,231)
  2. 4 stars15% (855)
  3. 3 stars5% (272)
  4. 2 stars2% (133)
  5. 1 star5% (261)

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Showing 911-920 of 5,612 reviews
May 3, 2019
Gene
1 out of 5 stars review

For over 60 years, I would NOT waste my money on other Brands of facial tissues because KLEENEX was simple GREAT. NOT ANY MORE. KLEENEX NOW falls apart, on the job. Go BACK to your old formula, or consider me an X customer, after 60 years of loyalty.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand Team

Thank you for being a loyal fan. We can assure you that what you are describing is not the quality you should expect. We have not made any changes to our Trusted Care tissues. Consider giving us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so a member from our team can help you further. Thank you.

Jul 26, 2023
Ritzzzz2
5 out of 5 stars review

Best Kleenex Trusted Care Tissues Ever!

[This review was collected as part of a promotion.] This product is by far one of the best Kleenex Tissues I have ever used! The trusted care brand is extremely soft and durable! Don't believe me? Go ahead and give it a try! Trust me you won't be disappointed!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Jul 27, 2023
KristineH10
5 out of 5 stars review

Very thick and soft

[This review was collected as part of a promotion.] These tissues are very thick and soft. I don’t feel like I need to use multiple to get the job done, which is environmentally friendly. They’re soft enough to not cause friction around the nose area. They’re also great for removing makeup!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Apr 26, 2016
Evolutionofj
5 out of 5 stars review

Plastic box err.. bag? What happened to it?

A couple months ago a bought a three pack of Kleenex and was impressed with the plastic box/bag they came in. I put them in the glove box, gym bag, desk drawer, etc. and didn't have to worry about it breaking. I went to buy more and can't find them anywhere :( if this was an experiment.. The answer is YES we loved it, please bring them back.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand

Thank you for your feedback. Please see this link to view all of our styles: https://kleenex.com/products/facialtissues. Thanks!

Jul 29, 2023
LouEv6
5 out of 5 stars review

Ultra Soft

[This review was collected as part of a promotion.] The facial tissue came in a sturdy square box and the tissue itself is soft and does not break easily. I love using this quality product. It’s not irritating to the skin. I highly recommend buying this.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Feb 10, 2016
EEM1
5 out of 5 stars review

Tried others and went back to Kleenex

I tired the economy tissue that is OK but the Kleenex brand is far better. For me the economy tissue just was not absorbent enough and I had to use two tissues to come close to Kleenex. I like that I can order severfal bulky products online from Sams and have them delivered. Delivery is fast, too.

Helpful?2HVPT88NNRZF3600042141
May 26, 2021
Allergy Queen
2 out of 5 stars review

Why did you change a good thing?

I have always loved these tissues, and have always been willing to pay more for them. However, something has clearly changed on the manufacturing end. They used to be heavier, more absorbable, and more durable. Now, I'm going through a box in no time, and they don't feel any different from other brands. What a shame. I will be looking around for a new brand. I wish corporations would stop messing with a good thing. Customer loyalty and taking pride in product quality used to mean something in this country. Maybe someday it will again.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand

Hi Allergy Queen, we can assure you we have not made changes to our Kleenex ultra soft tissues. What you've described is not up to our standards so we'd like to learn more about your experience to pinpoint what may have gone wrong in the manufacturing facility. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

May 12, 2023
NBC007
3 out of 5 stars review

Box Colors...UGH

Love the tissue ( with the exception of the tissue dust). The fact that they are unscented and 'unlotioned'... is a huge plus! The new box colors are awful. You shouldn't be forced to have your tissues be displayed as artwork. They should blend into your space, not scream at it. Ugh!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kimberly Clark

Thanks for sharing your feedback with us. Quality is very important to us, as we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can try to help. Thank you.

Nov 28, 2023
Hhughes3334
5 out of 5 stars review

Great to have around!

[This review was collected as part of a promotion.] I typically grab the nearest paper towel or wet wipe! This past two weeks I’ve been under the weather and had a box of Kleenex, it was so nice and refreshing to have a smooth texture wipe for my nose instead of rubbing it raw! I’ve since purchased more and will continue to have on hand and ready for use

Review from Home Tester Club
Helpful?2HVPT88NNRZF3600042141
May 11, 2020
glossymaniac
4 out of 5 stars review

Kleenex works well. You can really tell how too quality these tissues are when you try a cheaper version during cold season and you feel your nose about to fall off, seriously. You never notice how soft they are until you need to use an alternative. I highly recommend Kleenex. Get the brand name. I’m telling you, it makes a difference. Your nose will thank you later.

Review from influenster.com
Helpful?2HVPT88NNRZF3600042141