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Customer reviews for Kleenex Facial Tissue (160 tissues, 12 pk.) for
Kleenex Facial Tissue (160 tissues, 12 pk.)
4.5 out of 5 stars
stars5,752 ratings5,612 reviews
  1. 5 stars74% (4,231)
  2. 4 stars15% (855)
  3. 3 stars5% (272)
  4. 2 stars2% (133)
  5. 1 star5% (261)

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Showing 851-860 of 5,612 reviews
Dec 28, 2022
Lydia54
1 out of 5 stars review

Quality has gone down

I noticed with my last purchase of these tissues at the grocery store (I buy the pack of four flat boxes-2 ply) that the quality has deteriorated. They are like sand paper and appear smaller in size. Disappointed. I guess this is what happens with inflation. Costs more, quality less.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kimberly Clark

This is disappointing to hear, Lydia54, because quality is very important to us. We can assure you this isn't what we'd expect, and we'd like to talk to you more about what's going on and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance. Thank you.

Jul 26, 2023
Yegane3
5 out of 5 stars review

Soft and Durable

[This review was collected as part of a promotion.] The tissue absorbs well, and the texture is wonderful. It's not rough or super annoyingly soft. It's just has the perfect texture. Meanwhile, at one of the edges of each tissue, there are multiple tiny holes which is weird. Moreover, when you want to take out one tissue, two of them come out which is bothersome because you have to put one of them back.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Jan 8, 2018
Anonymous
4 out of 5 stars review

I've tried a bunch of different types of Kleenex boxes, but they're still not soft enough for my sensitive nose. I just got over a cold and I only used these, but they still left my nose super dry and irritated. If I touched it, I wanted to cry bc it was so raw. Otherwise, if I need a tissue for the moment or to wipe something off my face, these work well, especially for the price.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Nov 21, 2023
Clarara4
5 out of 5 stars review

Best tissues

[This review was collected as part of a promotion.] First of all, I really like the colorful design on the box of Kleenex. It really adds a nice touch to any room. I like that these tissues are so thick and durable. I use them with my newborn baby. Sometimes she will drool or have milk on her chin so these come in handy when I need to clean her. I also use them to clean up any water or things that make a mess. I would definitely recommend this product.

Review from Home Tester Club
Helpful?2HVPT88NNRZF3600042141
Dec 16, 2019
kristenka67c
5 out of 5 stars review

I have terrible year round allergies and always have tissues with them. These are not only affordable, but they are the softest tissue in my opinion. I always have Kleenex brand stocked in my bathroom, bedrooms, car, and at the office. I even travel with a box of Kleenex!

Review from influenster.com
Helpful?2HVPT88NNRZF3600042141
Oct 23, 2017
perezhazell
5 out of 5 stars review

Kleenex Ultra Soft delicate and strong love it.

[This review was collected as part of a promotion.] Kleenex Ultra SOft are perfect for colds, allergies, and daily use. The beautifully decorated box to have at home, office, car and on the go. Love that they are so delicate and absorb all the way. Definitely recommended to family, friends, and everyone.

Review from Ripple Street
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand Team

That's great, thanks!

Sep 9, 2024
Dvorah
1 out of 5 stars review

Terrible Box Designs. Garish!

I have been only buying Kleenex Ultra Soft for years. The tissues are great, but these new box designs are just too much to have around the house. If I were still teaching young children, these designs would be perfect for the classroom. For my home, I want something pretty and elegant. The designs before the change were the nicest. Until there are pretty, elegant designs again, I'm buying another brand.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from social media team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.

Jan 12, 2017
jenc_creative
1 out of 5 stars review

hideous design!!

I have used this product for years + was so relieved when you introduced your previous designs. All of the beige + brown options worked well with my bathroom designs. Subtle, natural + tasteful. Now I refuse to purchase this ridiculous box. I have read your responses about keeping up with design trends. Well I am a Creative Director + can assure you that these belong in the Golden Girls house, circa 1986. Please just revert to what you had. I love your product but not enough to support bad taste. Thank you.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand

We appreciate the time you took to leave your feedback and are disappointed to hear that you are not a fan of our new box designs. Even though the outside of the box has changed, the inside still contain the quality tissues that you have come to depend on. We greatly appreciate your feedback and will be sure to share it with the rest of our Kleenex brand team. If you would like to discuss further, please contact us directly by phone at 1-800-553-3639 Monday through Friday 8am – 4pm Central Time. Thanks!

Sep 3, 2019
Anonymous
5 out of 5 stars review

Honestly, I think the best type of the Kleenex brand tissues is just the regular. No aloe, no lotion inside, just basic. They work the same as all the others and for the price that you’re getting it’s great. They work awesome for flu and cold season and just to have around the house for whenever you need them. They are thick enough to use one or two at a time and very absorbent.

Review from influenster.com
Helpful?2HVPT88NNRZF3600042141
Jul 27, 2023
Jessica6
5 out of 5 stars review

Soft and tough

[This review was collected as part of a promotion.] I love these tissues! I have allergies and blow my nose a lot and these are tough and I'm able to use less tissues than usual! I appreciate the softness very much my nose and eyes didn't hurt after repeating blowing my nose!!!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141