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Customer reviews for Kleenex Facial Tissue (160 tissues, 12 pk.) for
Kleenex Facial Tissue (160 tissues, 12 pk.)
4.5 out of 5 stars
stars5,752 ratings5,612 reviews
  1. 5 stars74% (4,231)
  2. 4 stars15% (855)
  3. 3 stars5% (272)
  4. 2 stars2% (133)
  5. 1 star5% (261)

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Showing 1,191-1,200 of 5,612 reviews
Jul 27, 2023
Mara9
5 out of 5 stars review

Very soft

[This review was collected as part of a promotion.] This was a 3ply tissue and held up very well. It is smooth, and it is soft. There is a very tight weave and it didn't leave lint behind or cause chafing. The product came out one by one, I hate when they come out 3 at a time. The box was cute; purple with some plants.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Jul 28, 2023
Katelyn11083
5 out of 5 stars review

Happy Nose

[This review was collected as part of a promotion.] Kleenex's Trusted Care tissues make my nose happy. This tissue is soft and strong! No matter how many times I use this tissue, my nose is just never irritated. My hands have also never felt so clean, this tissue doesnt break apart! This will always be my go-to tissue. I am completely happy and definitely recommend.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Apr 1, 2014
karendesign
2 out of 5 stars review

Not What it Used to Be

As several other posters, I recently purchased a multi-pack at my local warehouse store and was astounded to find the horrible, detergent-like smell permeating the tissues! I've used this product for years, it never had any noticeable scent. If Kleenex has decided to make a scented product it should be so labeled, if only to avoid allergic reactions. Could the "Sneeze Shield" flasher be the culprit--some new, undisclosed ingredient? I may return the product; I simply can't tolerate the odor. Too bad--long-time customer now searching for a competitor's product.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Family Care

Hi karendesign - We definitely don't want our tissues to have a foul odor. This is not normal and we'd like to learn more about your experience. When you have a moment, please reach out to us directly here: http://bit.ly/L5RuXa. Thank you!

Jul 26, 2023
SarZ1222
5 out of 5 stars review

Love the new Kleenex boxes

[This review was collected as part of a promotion.] I love the bright new design for the Kleenex ultra soft hypoallergenic tissues. They are great for wiping or blowing your nose, especially if you get a cold. So many tissues are rough if you actually need them and this is the perfect kind to buy. Not to mention, the box is so bright and cute, it's practically seasonal decor!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Jan 5, 2024
Displeased01
1 out of 5 stars review

Cutting Corners

Bought the 12 pack of rectangle and cube boxes as usual at a membership store. However, every single box has been flawed! The plastic that is designed to keep the tissues coming out of box nicely comes unglued, gets tangled, and eventually I have to remove it! Therefore, the rest of the tissues come out wrong. It's annoying and a clear example of cutting corners! I will not be buying these any more!!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Social Media Team

We're disappointed to hear this, and can assure you it's not what we'd expect. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6421RmOsh when you have a chance so that we can learn more about this and try to help. Thank you.

Nov 25, 2023
Ericka10
4 out of 5 stars review

So soft but....

[This review was collected as part of a promotion.] I really enjoyed how soft Kleenex Ultra Soft was to my nose during this cold season but it wasn't very durable. I feel like my fingers would go through the wet spots of the Kleenex Ultra Soft tissue.

Review from Home Tester Club
Helpful?2HVPT88NNRZF3600042141
Feb 18, 2017
Mess
2 out of 5 stars review

Ugly new designs on 160 count box

Ugly new boxes. I have bought Kleenex boxes, which are now 160 count and used to be 200 count.i bought colors that matched my decor, example gray for a gray counter top. The new color boxes are 3 colors, with a contrasting color on the end panels, example gray, beige, and white box with yellow end panels. If you wanted to have new designs, perhaps you could have made them an addition to the old color designs, it eliminated the old colors.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand

It’s great to know you were a fan of the old designs. To keep things fresh, we do update our designs; but we’ll take your thoughts in to consideration moving forward. Thanks again for your feedback and we hope you’ll stick with us, as we’re still the same tissues you’ve grown to know and love!

Aug 4, 2018
zuzu2000
1 out of 5 stars review

What happened?

As I suffer from allergies, it's always been necessary to have a box of Kleenex close at hand. I've been using the exact same box design for 20+ years. This last round of Kleenex purchased from Target are exceptionally rough (my husband and I both noticed this independent each other). My nose is raw and red from the roughness, as I have very sensitive skin. Unfortunately, I'm going to have to discontinue using this product I've used for my entire adult life. I also find it interesting the denial from Kleenex that there is any quality change. You may want to check your manufacturing quality control, as there most certainly has been a change. The tissues feel industrial to me now. No softness at all. Very disappointing. If you need to charge more, then charge more.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand Team

We appreciate your loyalty all these years and hope that your nose is feeling better. We assure you that we haven’t made any recent changes and that this type of reaction is not expected. Your experience is important to us and we would like to gather a little more information about your purchase so we can better assist you. Please keep a box handy and connect with us online at https://www.kleenex.com/en-us/contact-us or by phone at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thank you.

Oct 9, 2014
CatLady6
5 out of 5 stars review

Long Time User

I have been using Kleenex brand tissues since I was a child and will continue to use them...since they are the softest, strongest, most absorbent and most versatile tissues on the market. Kleenex Everyday Tissues have been around for years and their quality has not declined. “I am a member of the Crowdtap Kleenex® Brand rewards program, and Kleenex® Brand sent me a sample to review.”

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from FC

We love having loyal fans like you and thank you for your amazing feedback!

Apr 29, 2020
laurenc725
5 out of 5 stars review

Our go to tissues! Strong enough to get the job done, soft enough that it doesn’t irritate our skin with regular use. When we have someone really sick in the house, we opt for a tissue with lotion or a moisturizer that will prevent skin from getting too irritated. Overall a good value.

Review from influenster.com
Helpful?2HVPT88NNRZF3600042141