I’m sorry to hear of your experience with Ziploc® brand Freezer Bags. Like you, we expect each bag to be reliable and durable. Because that wasn’t the case with your purchase, we’re happy to help. When you have a moment, please call us at 1-800-558-5252 and provide this reference number: 019085249A. Our representatives are available Monday through Friday from 8 AM to 6 PM CST. Otherwise, feel free to email us anytime at https://contact.scjbrands.com/en-us. – Amber, SC Johnson Consumer Care.

So sorry to hear this was the case, Dennis. We wouldn't expect this to happen, so your feedback has been shared with the appropriate people. They will be working to ensure you get the best results from this product going forward. We stand behind our products and would like to help further. When you have a chance, please give us a call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT. Or you can email us here: https://contact.scjbrands.com/en-us. When reaching out, please share your reference number 019658986A. We hope to hear from you!

I'm so sorry to hear this. Please know this isn't something we'd expect to happen. Each bag is securely sealed to prevent any rips or tears when opening. As your experience doesn't match our high-quality standard, we'd like to make this up to you. Please reach out to us at 1-800-558-5252. We're available weekdays from 8 AM to 5 PM CT. Or you can email us anytime here: https://contact.scjbrands.com/en-us. When contacting, please provide reference number 020220802A. -Skye, SC Johnson Consumer Care