Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Ninja DualBrew Grounds & Pods Hot & Iced Coffee Maker with Rapid Cold Brew for
Ninja DualBrew Grounds & Pods Hot & Iced Coffee Maker with Rapid Cold Brew
4.7 out of 5 stars
stars
127 ratings122 reviews
  1. 5 stars83% (106)
  2. 4 stars9% (11)
  3. 3 stars4% (5)
  4. 2 stars2% (2)
  5. 1 star2% (3)
Sort by |
Showing 11-20 of 122 reviews
Jul 6, 2026
Reviewer name: SSerrano
5 out of 5 stars
5 out of 5 stars review

Makes great coffee!!!

Awesome coffee maker!! I've been looking for a replacement for my Keurig and wanted to find a dual maker. I had become unhappy with Keurig lately. I took a chance on the Ninja based on the great reviews. It has been the best decision!! Coffee tastes great, quick brewing time, easy to use and clean, and program!! Highly recommend!

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
Jul 20, 2026
Reviewer name: JLar
5 out of 5 stars
5 out of 5 stars review

Perfect for multiple applications

Have had this coffee system for several months now. Love the multiple methods for brewing! Perfect for mornings when we are all home and also for the quick one cup for my afternoon with the k-cup option. Haven't done the cold brew yet but it's on my agenda. Loving it so far!

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
Jul 4, 2026
Reviewer name: Maronald18
5 out of 5 stars
5 out of 5 stars review

Excelente Compra

¡Hola a todos! Quería compartir mi opinión sobre esta cafetera. La verdad es que estoy muy contento con la compra, especialmente considerando el precio. La calidad del café que prepara es excelente y supera mis expectativas. La recomiendo sin dudar a quienes busquen una buena opción a un precio accesible.

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
Jun 7, 2026
Reviewer name: amazing2
5 out of 5 stars
5 out of 5 stars review

Amazing coffee maker!

I have this machine for about a month now and I love it! it's a bit large and I have to pull from under my cabinets to use it but it's nice. I love that I can make drip coffee or pods. I really like the settings and availability to make hot or iced coffee! I am glad I invested in this machine!

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
May 25, 2026
Reviewer name: DandB
1 out of 5 stars
1 out of 5 stars review

Huge disappointment

We bought this to replace an older Ninja coffee maker that we loved, expecting that we would like this new model as much. We were wrong. Not only is coffee just is not as good, by the pod or by the pot, frequently the coffee is just plain bad. The brew basket gets clogged very frequently, resulting in less than a full cup or less than a full pot, usually very muddy. Also the “open” lever to brew does not stay in position. This model of coffee maker is a huge disappointment.

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
reply from SharkNinja

Hi there, Thank you for taking the time to share this feedback with us. We are sorry to hear how disappointing your coffee experience has been, especially after having great results with your previous model. Please use the link below to try our self‑troubleshooting steps. If the issue continues, a member of our team will reach out to assist you further. https://support.sharkninja.com/en-CA/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide Kind regards, Ninja Kitchen

Jul 14, 2026
Reviewer name: Annee
5 out of 5 stars
5 out of 5 stars review

So far so good

Love this. Coffee machine. Works great. Love the delay function so my coffees hot and ready when I get up in the morning. My only disappointment is that there is t a recipe booklet for making cold brew or iced coffee. I know you can access them on the website but it would be nice and easier to have an included booklet with ideas

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
Jun 17, 2026
Reviewer name: Sally70
5 out of 5 stars
5 out of 5 stars review

Coffee Maker

I'd been looking at dual brewers when I saw this and purchased it. I love it! I've only had it for a short period of time and, so far so good. I believe if anything should happen, Shark will take care of it. Also I was able to get it cheaper from the company than I could from a department store. Thank you!

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
Jul 18, 2026
Reviewer name: JTZ2000
5 out of 5 stars
5 out of 5 stars review

Works better than multiple appliances for sure

Like all my Ninja products, this one does NOT disappoint. Very proud to have this coffee maker after fighting with Keurigs and Mr. Coffees taking up valuable counter space and not being reliable or making the best cup of coffee. The Ninja dualbrew was exactly what we needed and I'm happy to have it - the brews are exceptional and you can actually tell the difference between the settings.

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
Jul 27, 2026
Reviewer name: Ermalena
1 out of 5 stars
1 out of 5 stars review

Not great at all

Coffee was not hot. Mid day my countertop was wet. It started to leak on day 2. Went back to a keurig with the metal pod to use ground coffee. This seemed good but didn't perform. Coffee needs to be hot.

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815
Aug 1, 2026
Reviewer name: MIkeHeartKW
4 out of 5 stars
4 out of 5 stars review

Great Coffe - Annoying Beebs

This machine brews excellent coffee. HOWEVER, it does not tell you water is low until it too late into brewing and it makes the worst obnoxious beep (5 BEEPS!) when done brewing that cannot be turned off - for that reason I am returning it.

Review from sharkninja.com
Helpful?6TAAGK81LT3J20380701815