Hi Jenelle!! Thank you for sharing your honest feedback regarding our Febreze Plug Air freshener. We appreciate you letting us know that it did not meet your expectations and there was not any smell on the product, this is certainly not what we expect you to have from our products. Your comments are valuable as we continuously work to improve our products. For that reason we would like to provide you the assistance that you deserve in this case for more direct and personalized assistance with this specific issue, we recommend contacting our Febreze Customer Support at 1-800-308-3279. We will be more than glad to assist you on this matter. Have an amazing day!