Hello, thank you for your purchase and for registering your product. We ask new customers to leave a review early on in their purchase so that we can get the full user experience of purchasing our products. We get to see how the purchase experience went on a retailer and how the shipping went to ensure we are partnering with shipping companies that will get our product to your doorstep in both a timely and safe fashion. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Hello, thank you for your initial review! We ask our customers to leave an early review so we can understand the entire experience starting from initial purchase, to how the shipping is, and then to actual use. While this might seem like it is redundant we do this to ensure that both our retail and shipping partners give the best experience possible. We look forward to hearing how your experience is once you have had some time to fully utilize the WPX2700e. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.