I am extremely disappointed with this service. While my TV was delivered within 12 hours of placing the order, the email confirmation to schedule the TV mount installation still hasn't arrived—even after five days. I contacted the Sam's Club store, Sam's Club online customer service, and Angi, but no one was able to provide a solution. No one could explain why I never received the confirmation email or tell me how to schedule the installation. Angi said they would have to charge me for the service without the email, even though I showed them my order confirmation. Meanwhile, Sam's Club customer service kept transferring me from one representative to another, and on the third call, I was automatically disconnected. Overall, this has been a very frustrating experience. The product delivery was excellent, but the installation process and customer support have been disappointing.