Safe appears to be high quality and what I expected when deciding to purchase. Decided to let them deliver, instead of picking up at club since they quoted a delivery time frame of 2 days. I was expecting that this was getting delivered from our local club, not getting freighted cross country on Fed Ex. Package came damaged. Even the driver reported damages and was expecting it to be refused. Since I took a couple of days off for this delivery (they did not arrive the day quoted, but a day later), I decided to take my chances. Unfortunately there were significant damages as the door alignment somehow got compromised so this would affect the fire and water rating of the safe. Calling Sam's was not the greatest experience trying to resolve through chat, but was able to work out issues with a live person on a direct call instead. Product was great, freight delivery was not that good, return and exchange logistics not great, but discount to keep helped make it right. Get the safe in person if you want it, I noticed another review where they had shipping damages as well. Box clearly stated to not lay on side, but it was strapped to the pallet on its side. No complaints on the safe itself, it is well built and comes with a lot of accessories/features.