Hello anonymous, thank you for your feedback. We’re sorry the Frigidaire Skincare Cooler with Lighted Mirror Make-Up Door did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2&#64;curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.<br />This unit cools by means of a thermo-electric cooling module that has the ability to cool 20F-28F below ambient temperature. There is no thermostat, and the unit is designed to run continuously.<br />To prevent excessive fan noise, place the unit on a firm level surface with adequate clearance for ventilation. Make certain to keep the ventilation grills and fan blades clear of dust/lint/hair.