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Customer reviews for LG 7.3 cu. ft. Freestanding Electric Double Oven Range w/ Air Fry for
LG 7.3 cu. ft. Freestanding Electric Double Oven Range w/ Air Fry
3 out of 5 stars
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Showing 1-1 of 1 review
Sep 27, 2026
Reviewer name: Jolinnar
3 out of 5 stars
3 out of 5 stars review

A little fragile

Overall I love the double ovens... but the cook top is very delicate, despite my vast experience with ceramic stovetops, this one was easily cracked setting my cast iron pot on it. I don't know if there was maybe preexisting damage that i didn't notice, but regardless I now need a replacement top and it would seem despite my extended warranty coverage a replacement piece is not included, and I cannot even seem to find the part number.

Review from lg.com/ca
Helpful?626HVAUQT6W619979874967
reply from LG CareQ

Jolinnar, it is wonderful to hear that you are loving the convenience of the double ovens on your LG LDEL7324YE, but we completely understand your concern after the ceramic cooktop cracked when placing your cast iron pot on the surface. Given your experience with ceramic cooktops, we appreciate why this would be especially concerning, and we also understand how difficult it can be when you are trying to determine whether there may have been any pre-existing damage and then find that the replacement part information is not readily available. We would appreciate the opportunity to review your situation and clarify the available options regarding the cooktop replacement and your extended warranty coverage. Our LG CareQ Team is available through https://www.lg.com/ca_en/support/contact-us/ with your model and serial numbers and proof of purchase handy, reference no. CNN260930819291, and we will be happy to assist with the next steps.