Your Bounty Napkin should still be soft, thick, and absorbent; we're so very sorry to read your package didn't meet the expectations we both have for our napkins. Our Quality Team works very hard to make sure you only get the best napkins, and it would be our pleasure to help you get your hands on a new pack. We hope you'll give us a jingle any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689, call today.

Thank you for letting us know that your Bounty Napkins had this appearance. Please know, our Quality Team checks all packs before they head out to our vendors, so this isn't something we expect to hear. It's possible your pack missed a standards check, and some lint from the manufacturing process made its way onto the napkins. We'd be happy to talk more with you about this and help as best we can. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

Durable, soft, and absorbent, Bounty Quilted Napkins have the quilts and strength that keep faces, hands, and clothes Bounty clean. We’re sad to learn you thought yours were rough, as we always want you to have the best experience possible. Our Quality Team works hard to make sure all our Napkins meet our high standards, so we always expect you’ll be satisfied with your purchase. We’ve got you, and are happy to help. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

We're really sorry to hear that! We’d like to discuss this further – would you mind reaching out to us at 1-800-926-8689 9AM-6PM Mon-Fri? Thanks for reaching out!