This is a great ice maker. Our daughter and her family blessed us with this for Christmas. Two of our adult children have these in their homes and I have always wanted one. Great product.

This thing is nice when it works. Be warned. It will break down. Requires constant maintenance. We had multiple replacements sent when it was under warranty only to come across some new issue.

This is an unbelievably loud appliance. The cooling fan squeaks constantly. I also have a GE Refrigerator that has be repaired 3 times within last 5 years. Always something different. GE no longer has any quality!'

After great ice making for about 2 years, the unit started squealing and turning off the ice making function due to overheating, i think. So it's now useless. Are there parts we can buy to replace?

It says add water even when it is full. I have cleaned it several times and have descaled also. After all of that it still says add water. Getting ready to return it!

This product is pricey, but I think worth every penny. I use it everyday and love that it makes the kind of ice that you get a sonic. The ice is small and soft and easy the eat.

Having crunchy bite sized ice at the ready is great; However, I have to use filtered-distilled water to avoid mineral build-up. Mineral build-up so heavy it cost a replacement Opal!

Makes ice quickly, quietly, and I love the chewy ice, just like Sonic ice! We don't even use the fridge ice any more. More pricey than other ice makers I've bought, but you get what you pay for. This even has a cleaning selection.

I was so excited to get our new opal ice machine, right before the holidays. Well, it was great for one day. The second day it started screeching so had to be returned.

This has been the most expensive hunk of junk I've ever purchased. Save your money- the time starting and stopping, the amount of maintenance it requires and the sound of the machine disturbing my entire household is ridiculous.