Hi there, we're so pleased to see you're loving the ice your new Opal is making, but sorry it's running louder than expected. We understand how this could be aggravating to deal with, so we'll be sure to share your comments with our Opal team so that they can review them for future reference. Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out. We're happy to have you in our GEA family and we're wishing you the absolute best. Guy@GEA

Hi there, We're so sorry to hear about the issues you've experienced with the Opal ice maker. This is not the experience that we want for you, and we appreciate you bringing this to our attention. We will be sending your comments over to our small appliance team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model. We hope that you will give out products another chance in the future as we continue to improve. -Charlie@GEA

Hi there - Thanks for leaving a review! We are thrilled to hear setting up your ice maker was easy for you, and you are enjoying the nugget ice! We strive to provide the best quality for our consumers. We are confident you will enjoy this ice maker year round. Thank you for choosing GE Appliances. We hope you have an amazing year! -Shayla@GEA