Hello, Thank you for taking the time to provide feedback on your icemaker. We're sorry to hear that your ice maker is louder than anticipated, and we want to help! We recommend referring to the link below for normal operating noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276#:~:text=SQUEAK%20%2D%20When%20Opal%20is%20in,water%20for%20approximately%205%20minutes. If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718, Mon-Fri from 8 am-8 pm EST Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@GEAppliances

Hello- Thanks for being a loyal customer and writing this awesome review. We are glad to know that you are enjoying the feature that it creates the perfect-size ice pellets for your beverages and it begins to make ice immediately. The machine is self-explanatory which makes it easy to use. We hope you love this handy appliance in your kitchen for years to come. Warm regards, -Charlie@GEA