Hi - We first want to say how much we appreciate you taking the time to leave your concerns with the operation of your beautiful new Opal ice maker. While we are delighted to hear you feel it's a great unit, as do we, we are always looking for ways to improve the products and services we offer. This makes your feedback especially helpful. The bin where the ice is stored doesn't stay cold enough to keep the ice frozen so while the unused ice is melting, the unit is constantly making fresh ice to ensure you never run out. If you feel you have enough ice for the evening, press the Power button to turn the unit off. Turn it back on again, when you begin to run low. We’re happy to have you in our GE Appliances family and hope you’ll reach out to us again if you have additional comments or questions. All our best! Vikki@GEA .