First ice maker was a dud - leaked everywhere. Took a chance and ordered another machine and I am very pleased with the purchase. It is not as noisy as some have claimed and the ice is made quickly. I love the WiFi component so I can schedule ice and not waste energy. Have it five stars although I wasted two hours with the faulty unit.

[This review was collected as part of a promotion.] I just opened this and so far it is making great ice. Maybe a little noisy but the ice nuggets make it all worthwhile. The nugget ice is perfect! I can't wait to pack my first cooler with this ice. I am guessing it will pack well and last! I have not tried th blue tooth App yet but I will.

I love the ice size and consistency with this ice maker however After about one month the water is not flowing from the side tank into the water reservoir. I have cleaned the machine with vinegar as instructed however the problem is not resolved. Very disappointing as this was an expensive purchase and extra for the side tank. Now we have to constantly fill manually to get ice.

Ice maker is great. Easy to clean, setup and make ice. The ice is soft and chews easily for those who like to eat ice. Not a high volume machine but it keeps up with me eating ice all day long. Had issues with the shipping to my home, but once it arrived, it has been great. Use it every day, all day long.

I had been putting off getting this beautiful ice maker for some time, but recently received it for a gift. This ice maker is AWESOME. Setup is easy. It's quick, and holds its own when company comes. Someone accidentally turned it off and the bin was nearly empty, but it quickly caught up and there was enough ice for everyone. The ice it makes doesn't melt super quick and is great in all types of drinks. My daughter loves it in her water, I make cocktails with it, and we also use it in iced coffee. Some reviews say that it's loud, and although you can hear it while it's making ice, it's not obnoxious. Much quieter than most kitchen appliances. Aside from the main sound from the condenser, the other sound I think others are complaining about mainly comes from the reservoir "vibrating" against the ice maker. I've found if you slightly pull it away from the ice maker, its quieter. When it's done making ice, you can't even tell it's on. The water reservoir is great and holds enough water for my family of four using it daily to where I only have to fill it about every other day. The night light is a nice feature and has two brightness levels, or you can turn it off. For some reason it connects to wi-fi so you can check the app and see that it's making ice. It's not a needed feature, but cool if you're into that sort of thing. Yes it's pricy, but after using it for about a month now, I would definitely spend it again, if this one breaks.

Love the Opal 2.0 Ice Machine, but the software used to monitor and control scheduling really, seriously, takes away from the overall experience. I had to take my first Opal 2.0 back as it had a bad ice level sensor right out of the box. No problem with that. My problem is, I installed the Opal in Smart HQ! After getting the second Opal 2.0 home I also installed it in Smart HQ! Big problem, you ca not remove an appliance from Smart HQ so now I have two Opals showing up and I'm getting emails stating the one I don't have any more is off line. The application Smart HQ is anything but smart. I can be in a sub-menu and just hit Home and it wants to communicate with the Ice Machine...well that take 10 to 15 seconds and it does that every time you want to go somewhere in the app. WHY?

I LOVE my opal2.0. It makes perfect, soft nugget ice and it's spoiled me to a point where I no longer like to use any other ice. It's super easy to register, step up, and clean especially when it tells you exactly when it needs to be cleaned to avoid any kind of build up. The manual also comes with a ton of information on the machine.

For a home ice maker this is probably the best one I've seen and owned. Me and my wife love having the good ice available whenever we want it. The machine looks good and appears well built. Having the side water tank is super convenient, worth the extra money, and keeps us from having to refill it every day. I didn't give it a perfect score as there are a few things that could use improvement but overall I love the machine. My first complaint is it's a little loud when making ice. Second I wish the ice container was bigger. Third clearing the cleaning alert is very annoying and cumbersome. Forth I wish there was a slot or better place to store the scoop. The scoop itself could be better made, maybe metal instead of plastic. And last the tray on the front is just a flimsy piece of plastic that constantly has visible sitting water in it. Having a tray similar to what you would see on a Keurig would be better so the water has some where to go and isn't visible. A lot of these a nick picky but these are just my thoughts and what I'd like to see changed.

I love this ice machine! I've been wanting this machine for a while and finally pulled the trigger and purchased it. Although it took longer than I anticipated to figure out how to set it up when it was all said and done it was worth the time. Buy the machine….you won't regret it!

I bought this nugget ice maker as a gift for my 5yo daughter's birthday since she loves ice so much (haha). It's gorgeous, sleek, and fits perfectly under my cabinets in our small butler's pantry area where we store all of our coffee/beverage gadgets. Set up and initial cleaning were a breeze. Although a little lengthy, it was easy and necessary. I'm 5'3” and was able to lift the machine to the sink and back. I read previous reviews of the older version being loud but this one wasn't at all. I'd compare the soft hum to a quieter version of the dishwasher running in the background. Ice started to form in about 15-20 minutes and the bin continuously became full with the best ice ever. When you turn the machine off. Ice melts back into the reservoir below the bin. Water is formed from that bottom reservoir as well as the side tank which is easily filled and can be place to the left or right of the machine. Everyone that has come over has gotten ice in amazement and I've already convinced 2 friends to get their own. I recommend this to everyone and only wish I had gotten it sooner!