reply from Timex Customer Support
Hello, anonymous. Thank you for sharing your feedback. We’re sorry to hear that the digital display on your Ironman® Ana-Digi Adrenaline Gift Set is not working as expected. In some cases, the digital display may appear inactive if the watch is in a different operating mode, if the settings have not been fully configured, or if there is an issue related to the battery or module. We recommend reviewing the setup instructions in the product manual, which provides step-by-step guidance for operating and configuring the digital functions: https://timex.com/cdn/shop/files/990-096574-01.pdf?v=3199167223335932422. If the issue persists after following the instructions, please contact us at 888-727-2931. We’ll be happy to help troubleshoot the issue and determine the best next steps. Thank you for your feedback. We appreciate the opportunity to assist you.