Hello, William. We're glad to hear that you love the vanilla flavor. We're sorry that the strawberry flavor didn't meet your expectations. We would love to make this right for you. If you still some bottles from this box, please call us so we can gather the product information. The lot code is found under the plastic label near the bottle. You can call us at 1-888-301-0332. We look forward to hearing from you.

We’re sorry to hear about your experience with Member's Mark Ultra Filtered Milk Protein Shake. We would like to see what we can do to make this up to you. If you are willing, please call our team at 1-888-301-0332. If you still have some of this product, we would like to get photos of the lot code on the bottle - under the label near the bottom of the bottle. We look forward to hearing from you soon.

Hello. We’re so sorry to hear about your experience with Member’s Mark Ultra Filtered Strawberry Milk Shakes. If you still have some of this product, we would like to get photos of the lot code on the bottle – under the label near the bottom of the bottle - and the Best By Date on the top of the lid. If you are willing, please call our team at 1-888-301-0332 so we can gather this data and investigate. We look forward to hearing from you.